Number of Seats/Users: Gather offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Gather that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Gather. Gather reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Gather offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Gather. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Gather often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients are very pleased with Gather’s overall performance. They appreciate how the app converts campaign and event interactions into revenue quickly and efficiently. Below are some key insights based on the most upvoted feedback:

Key Strengths:
• Ease of Use: Clients consistently note its intuitive interface. The simplicity in scanning business cards, capturing leads, and pushing data to leading CRMs has been highly valued.
• Effective Integration: With native integrations to systems like Salesforce, Hubspot, and Microsoft Dynamics, the app is embraced for its two-way CRM push functionality. This seamless connection enhances follow-ups and speeds up the lead nurturing process.
• Customisation & Flexibility: Spendbase clients like the option to tailor questionnaires and add personal touches to the data capture process. The flexibility in using the app across various event types—from tradeshows to everyday prospecting—is a standout point.
• Excellent Customer Service: Our internal data shows that the support team is frequently praised. The quick responses and positive, can-do attitude have significantly contributed to an overall positive experience.
• Offline Capability: Being able to function with spotty Wi-Fi during events is another appreciated feature, ensuring the app remains reliable even in less-than-ideal conditions.

Areas for Improvement:
• Camera & OCR Accuracy: Some clients have mentioned that the camera’s data gathering feature may not always capture information accurately.
• Setup & Customisation Time: The initial setup can be somewhat time-consuming, as the bespoke configuration requires a bit of patience before everything aligns perfectly.
• Additional Features: Suggestions have been made for adding Face ID for unlocking the mobile app and incorporating a laptop-based solution. There is also a need for enhanced user administration and better management of custom questions across devices.
• User Interface Challenges: A few clients found the layout and navigation a bit challenging, especially during the early stages of training and setup.

Overall, our Spendbase clients report that the pros far outweigh the cons. The ease of use, reliable CRM integration, flexible customisation, and stellar customer support create a robust solution. As Gather continues to evolve by addressing the noted areas, it looks set to remain a favorite for event data capture and lead management.