Number of Seats/Users: Betterworks Engage offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Betterworks Engage that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Betterworks Engage. Betterworks Engage reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Betterworks Engage offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Betterworks Engage. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Betterworks Engage often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients value this employee engagement platform for its ease of use and flexible survey design. Many clients have highlighted a few key strengths and some areas for future enhancement, as noted through the most upvoted feedback.

Key strengths noted by our Spendbase clients include:

• Easy setup and intuitive design – Clients appreciate that the platform allows for quick survey creation and navigation, both on mobile and desktop. The simplicity of the interface means employees can participate without a steep learning curve.

• Powerful engagement tools – The ability to create customized surveys, instant polls, and real‐time feedback has been repeatedly praised. Clients find the insights provided help them measure sentiment and pinpoint key areas for improvement within their teams.

• Strong customer support – Our data shows that the team’s responsiveness and willingness to adapt to client needs really stand out. Many clients feel supported from initial rollout to ongoing product use, which adds a lot of value to the experience.

• Flexibility in analysis – Spendbase clients enjoy the capability to slice and dice data across various dimensions (like departments, tenure, or location). This level of detail assists in better understanding employee trends on multiple levels.

A few areas for improvement mentioned by clients include:

• Reporting and exporting features – Some clients feel that exporting data should be easier, and the addition of more format options (for instance, PDF exports) would enhance usability.

• Backend navigation – While most find that survey setup is straightforward, a few have noted that managing the back end can be slightly challenging until familiarity grows.

• Data integration updates – For organizations experiencing rapid change, updating the database can sometimes be cumbersome, and a smoother workflow would be welcomed.

In summary, our internal data indicates that Spendbase clients see significant benefit in a product that not only gathers employee feedback effectively but also provides actionable insights. They value its intuitive design and dedicated support team, even as they suggest some areas to streamline reporting and backend processes. This balanced view helps us understand where the product shines and how it can continue to evolve for even better engagement and ease of use.