Number of Seats/Users: Trackforce Valiant offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Trackforce Valiant that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Trackforce Valiant. Trackforce Valiant reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Trackforce Valiant offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Trackforce Valiant. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Trackforce Valiant often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients have mixed but detailed opinions on Trackforce Valiant. Many clients appreciate how the software streamlines processes, while a few areas still need improvement.

Key insights we gathered include:

• Ease of Use and Training
 – Clients often note that the system is easy to navigate and simple to train staff on.
 – A common bright spot is the smooth transition from paper to digital systems, which has been a great win for payroll and guard management tasks.

• Reporting and Monitoring
 – Clients like that the software provides real‐time monitoring coupled with a strong reporting engine.
 – The ability to add pictures, videos, and customize reports is often mentioned as a bonus.
 – However, some clients feel that the reporting tool has limits and sometimes requires a detailed query to generate a new report.

• Mobile and Dispatch Functions
 – Many find it helpful for guard tour tracking and remote monitoring with live tracking features, which are ideal for security and HSE needs.
 – Some clients have asked for improvements such as two-way voice communication, cross-platform compatibility (especially for Apple devices), and enhanced mobile modules.

• Payroll, HR, and Scheduling
 – For payroll and invoicing, clients appreciate the speed and user-friendly process.
 – Although scheduling functions are generally seen as robust, there are occasional frustrations when switching between tabs or setting up open schedule assignments.
 – Internal data suggests that reporting structure and payroll processes are one of the software’s major advantages, though a few mention that the frequency of invoicing (weekly versus monthly) comes with minor concerns.

• System Performance and Customer Support
 – There is praise for a reliable customer support team that assists with initial setup and minor tweaks.
 – Conversely, some clients point out that the system can be slow, prone to crashing, difficult to navigate due to numerous drop downs, and may have long update times that sometimes affect busy hours.
 – There are instances where changes in the system caused unanticipated issues, and a few clients expressed the need for clearer error messages when actions are declined.

In summary, our internal data shows Spendbase clients value Trackforce Valiant for its comprehensive features and ease of use, while also highlighting certain areas where the software could be more flexible and responsive. Overall, the feedback is constructive, offering us solid insights to support future product enhancements while reaffirming key strengths in simplifying security operations.