Number of Seats/Users: People First offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows People First that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from People First. People First reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: People First offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from People First. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: People First often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients have a very positive overall view of People First. Many find it a trusted and reliable HR tool that delivers on its promise of making their day-to-day work easier. Here’s a summary of the key insights:

• Ease of Use and Intuitive Design
 – Clients consistently praise the platform’s friendly and intuitive interface.
 – Simple navigation and a modern look make it accessible even for less tech-savvy users.
 – The social media feel, including features like newsfeeds and check-ins, is popular for boosting internal engagement.

• Integration and Centralization
 – Clients love having one central platform that connects HR, payroll, and communication, which cuts down administrative time.
 – Integration features – particularly between HR and payroll – bring real-time data updates and transparency around payslips and key personnel information.
 – Many commented on how seamlessly the system gathers HR data to inform business decisions.

• Support and Customer Service
 – Spending our time analyzing feedback, we see that client support is a standout strength, with account and project managers delivering excellent hands-on assistance.
 – The level of support builds confidence during the implementation process and beyond.

• Areas for Improvement
 – Some clients experienced a steep learning curve at the beginning, though most overcame it with proper support.
 – Notifications for administrative tasks could be more functional, as several clients noted they sometimes have to wait for support on minor issues.
 – There are reports of navigation challenges, especially when toggling between various tabs and pages, which can slow down the user experience.
 – Clients also mention that some reporting features are standardized rather than customizable, calling for more flexible data export options.
 – A few minor software glitches and occasional downtimes were noted, but these are typically resolved quickly.

Our internal data shows that while People First offers robust integration, user-friendly design, and outstanding support, opportunities remain for fine-tuning notifications and improving custom reporting. For Spendbase clients, these insights provide a clear picture: People First is a strong HR solution with minor areas that could enhance the overall experience.