Number of Seats/Users: BigTime offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows BigTime that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from BigTime. BigTime reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: BigTime offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from BigTime. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: BigTime often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that BigTime stands out as a strong solution for expense, time, and project management—especially for accounting and service-based organizations looking to grow while keeping operations streamlined.

What Spendbase clients appreciate most:

– User-Friendly Design: Clients regularly mention that BigTime is easy to learn and simple for teams to adopt. It’s quick to train new staff, and the provided learning materials are useful.
– Time & Expense Tracking: Many highlight how easily projects, billable hours, and expenses can be tracked. This helps teams manage budgets and see where their money is going.
– Robust Reporting: The platform offers impressive reporting and insights, making it easier to monitor project status, budgets, and team activity. Users report that these capabilities improve decision-making.
– Integration & Billing: Integration with QuickBooks and invoice prep features are favorites among clients. Having billing and accounting in one place saves a lot of hassle.
– Support & Resources: Clients talk positively about the customer service and support materials. The training resources and chat support get big praise for helping solve issues quickly.
– Cloud & Collaboration: Features like online billing, cloud documentation, and task management are said to make remote and collaborative work much smoother.

Common challenges Spendbase clients encounter:

– Cost Concerns: Some clients find that value improves at higher price points, but entry-level plans may not meet all needs. In order to maximize functionality, some have to reconsider project priorities.
– Setup & Learning Curve: Implementation and setup require dedicated time, particularly for unfamiliar teams or those needing data migration.
– Feature Limitations: A few clients wish for features such as invoice capping to budgets, easier report editing, or more flexibility in payment processing. Some mention delays in feature deployments and rare integration bugs.
– System Fit: Smaller firms sometimes feel BigTime is more robust than necessary while larger teams note reliable scalability.

Here’s a quick summary list of what Spendbase clients usually like:

– Easy-to-learn and use
– Great for tracking time, expenses, and budgets
– Detailed, customizable reporting
– Strong customer service and training resources
– Effective integration with QuickBooks and other tools
– Valuable for project-based teams

And the areas where improvement is desired:

– Entry-level pricing vs. core features
– Onboarding/setup time
– Faster rollout of requested features
– More invoice and payment flexibility

Overall, BigTime offers a powerful suite for organizations ready to take control of their projects and finances, and many Spendbase clients report it’s been a cost-effective, reliable upgrade to their workflow.