Number of Seats/Users: MedTrainer offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows MedTrainer that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from MedTrainer. MedTrainer reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: MedTrainer offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from MedTrainer. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: MedTrainer often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that MedTrainer is a popular fit for healthcare organizations looking to streamline training, compliance, and credentialing. We’ve gathered feedback from Spendbase clients and identified the key strengths and weaknesses to help inform your decision—and maybe even help you snag a better deal!

What Spendbase clients love most:

– Easy-to-use platform: Many clients appreciate MedTrainer’s intuitive design for onboarding and managing new hires. Assigning courses and tracking completion is simple even for those who aren’t tech-savvy.
– Wide variety of courses: There’s a robust selection of topics, especially compliance-related (OSHA, HIPAA, CPR, etc.), which saves a lot of staff time compared to in-person training.
– Automation features: Automated tracking, reminders, and certificate management help reduce manual admin work.
– Document management: Clients like the centralized storage for transcripts, policies, and contracts. Version control and acknowledgment features get frequent praise.
– Customer support: MedTrainer’s account reps generally shine with quick responses and willingness to customize features for different organizational needs.
– Time savings: On average, healthcare organizations spend 23% less time on training compared to other platforms—this is a big win for busy teams!

What could be improved:

– Credentialing challenges: Some Spendbase clients report that MedTrainer’s credentialing services didn’t meet expectations. Issues include delayed responses, lack of expertise for specialty needs, and reporting not being robust enough.
– Reporting limitations: Several clients were frustrated with how reports are titled or filtered, and some desired more customization or simpler data export.
– Incident reporting quirks: The incident/event feature is customizable but setting it up can be complicated. Sorting and numbering incidents is clunky, especially for larger organizations.
– Training content & platform issues: There are requests for shorter, updated courses, more variety, and fewer mandatory video sections for already-familiar topics. Occasional lag or slow uploading was also mentioned.
– Integration needs: Many wish MedTrainer synced better with HRIS or had more automation/webcrawler options.
– User experience: A few clients found document/policy binders a bit messy and some tools less intuitive, particularly for form creation or transcript upload.

Summary and Spendbase tips:

Our conclusion? MedTrainer excels at e-learning and compliance for healthcare, but think carefully about credentialing services if those are critical for you. Make sure to push for custom reporting and integrations during contract negotiations—Spendbase clients who did so report higher satisfaction. And don’t forget, pointing out the above improvement needs is a great lever for asking for a better price! If you’re considering MedTrainer, lean on these insights to maximize your ROI and lock in the best discount.