Number of Seats/Users: OurPeople offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OurPeople that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OurPeople. OurPeople reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OurPeople offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OurPeople. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OurPeople often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that OurPeople stands out as a communication tool particularly well-suited for companies with deskless, frontline, or hourly teams. After looking at our client insights, there are a few clear patterns in usage and satisfaction. Let’s break down what our Spendbase clients are sharing:

### Key Strengths

– Ease of Use: Nearly all clients mention that the app is intuitive, both for staff and administrators. This makes onboarding quick, even for those less tech-savvy.
– Targeted Communication: The ability to message specific teams or groups is highly valued. Clients love that they can track exactly who has seen and responded to critical updates.
– Team Engagement: Our internal data shows significant improvement in team connectivity, especially across multiple locations or during remote work situations.
– Customer Support: Spendbase clients consistently praise OurPeople’s customer service. Support is described as quick, helpful, and receptive to feedback, which encourages ongoing improvement.
– Centralized Access: Clients appreciate that all communications, scheduling, and files are in one place—eliminating reliance on scattered tools like WhatsApp, Facebook, or endless group texts.

### Most Cited Benefits

– Keeping multi-location teams “on the same page”
– Streamlined scheduling with request and response tracking
– Instant delivery of updates, meeting invites, and training information
– Enhanced staff engagement through file sharing, comment cards, and images/videos

### Points for Improvement

While most Spendbase clients have positive experiences, some challenges come up:

– Feature Gaps: There’s interest in more robust chat features, flexible admin tools (like more fonts, GIFs, or posting options), and better integration with third-party tools (like MBO).
– Bug Resolution: A few clients mention occasional bugs or slow development, though most note that the support team is responsive.
– Platform Compatibility: Some describe minor issues on certain devices, particularly with file loading on Android, but these are usually resolved quickly.

### Extras Our Clients Love

– Straightforward rollout, even with large or less tech-experienced teams
– Helpful documentation for initial setup
– Valuable read receipts and actionable reporting
– Ability to easily arrange appointments and manage time-off requests

—

Spendbase clients describe OurPeople as a considerable improvement over traditional communications, offering simplicity, strong support, and real-time engagement. If your organization is looking for a streamlined, reliable way to keep all team members connected and informed—especially across shifts, locations, or during change—this tool scores high marks for value and impact.