Number of Seats/Users: click-360 offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows click-360 that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from click-360. click-360 reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: click-360 offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from click-360. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: click-360 often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that click-360 consistently stands out as a highly flexible and user-friendly 360-degree feedback solution. Our Spendbase clients frequently share strong positive experiences with the platform’s ease of use, customer service, and valuable reporting features.

Key benefits consistently highlighted by our Spendbase clients include:

– Ease of use: Settings surveys is quick, with intuitive interfaces. Sliders for scoring and simple navigation are a common plus. Reports are praised for being detailed, yet clear and easy to interpret.
– Customizability: Clients love the ability to use either built-in question templates or their own, and the options to customize feedback frameworks are considered a big advantage.
– Outstanding customer support: The click-360 team regularly goes above and beyond, offering friendly, fast, and knowledgeable support—even outside of typical working hours.
– Actionable insights: Digital reports come with integrated workbooks and action planners, making it easy for users to identify development areas and drive performance improvements.
– Reliable delivery: The platform facilitates large and small scale deployments, accommodates bespoke requirements, and offers good value for money. Supports leadership and team development well.

Areas where our clients see opportunities for even more value:

– Survey and report navigation: There’s a desire for more visible progress tracking and easier movement between themes or pages in some reporting structures.
– Email deliverability: Occasional challenges with invites or reminders being blocked by some client email servers.
– Speed of report generation: While generally efficient, some would appreciate even faster turnaround times.
– Initial survey setup: A few clients find the initial setup process less intuitive, though they note improvements after engaging with support.

Spendbase clients across industries and company sizes note that click-360 is not just a software product but a true partner in feedback and development. The digital-first features work smoothly for remote and hybrid teams as well. The platform’s flexibility, pricing, and strong compliance with data security have also earned repeated praise.

On rare occasions, Spendbase clients have experienced confusion with navigation or complex email inviting, but these are typically resolved quickly by the click-360 team.

In summary:
Our internal Spendbase data strongly suggests click-360 brings reliable value, personalized support, and actionable insights. With its intuitive design and adaptability, it supports a wide variety of leadership, feedback, and development programs, making it a sound recommendation for teams looking to maximize their spend while empowering employee growth.