Number of Seats/Users: ART offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows ART that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from ART. ART reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: ART offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from ART. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: ART often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that ART by SkyStem is making a real impact on accounting teams across different industries. Spendbase clients tell us that ART truly shines in bringing much-needed automation, organization, and visibility to financial close and account reconciliation processes. Here’s what our insights reveal:

What Spendbase clients love about ART:

– Time-saving automation: Most clients report dramatic reductions in manual work—up to 90% less! This leads to much faster month-end and year-end closes.
– Centralized documentation: Having everything in one secure, searchable place is a favorite. No more digging around in emails or Excel for backup or reports.
– User-friendly: While there’s a learning curve at first, clients often find that once they get the hang of ART, everyday tasks become much easier and more straightforward.
– Audit readiness: Easy-to-access audit trails and document attachments mean external and internal audits interrupt teams less frequently. This is saving clients both time and stress.
– Visibility and tracking: Handy dashboards and tracking tools give teams, managers, and auditors real-time access to status, assignments, and deadlines.
– Seamless approvals: Electronic sign-off features streamline review and approval—removing the need for paper and making compliance a breeze.

Areas with room for improvement, according to Spendbase clients:

– File size limits: Several mention a 15MB upload cap for files and attachments as a pain point, since many financial documents can exceed this size.
– System speed: A few clients find that uploads and saves can be slow, especially during busy periods.
– Navigation quirks: There’s some early confusion around where to find features or enter certain adjustments, and some screens don’t behave consistently.
– Timeouts: There are noted frustrations when ART logs out active users unexpectedly.
– Customization: Clients wish for more fluid or automatic ERP data syncing and smarter reminders (such as prompts for pending approval steps).

Top features driving satisfaction:

– Ability to copy previous month’s items and roll forward support documents.
– Multi-currency and multi-period support for international teams.
– Electronic checklist tools that eliminate shared spreadsheets.
– Strong controls—segregation of duties, electronic approval processes, and audit trails.

In short, Spendbase clients indicate ART is a big win for those looking to get more control and efficiency over their close process. Users love the organization and visibility—though a few tweaks could make it even better. If you’re thinking about bringing ART on board, our experience shows your accounting team is in for a smoother, more organized ride!