Number of Seats/Users: BoomTown offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows BoomTown that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from BoomTown. BoomTown reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: BoomTown offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from BoomTown. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: BoomTown often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that BoomTown stands out as a top performer in real estate CRM and lead management, but it also comes with a few things to consider before investing your budget. Based on what Spendbase clients are telling us, here’s a snapshot of their real-world experiences:

Top Things Spendbase Clients Love:
– User-Friendly CRM: Many highlight its ease of use, making lead classification, follow-ups, and tracking a breeze even for beginners or less tech-savvy real estate pros.
– Centralized All-in-One Solution: Clients appreciate having everything—CRM, lead gen, transaction manager, agent accountability, and more—in one workspace.
– Strong Automation: Automated texts, emails, drip campaigns, and reminders help teams keep in regular contact with prospects, which means fewer missed opportunities.
– Customer Support: BoomTown’s customer service is frequently praised as responsive, knowledgeable, and helpful. The hands-on approach and live training events are a plus.
– Great for Teams: Features like lead assignment, activity monitoring, and pipeline management help boost agent productivity and team coordination.

Common Frustrations:
– Cost: The most frequent complaint is pricing. Multiple Spendbase clients say BoomTown becomes quite expensive over time, especially for smaller teams or those in less expensive markets.
– Lead Quality: While quantity is good, a few clients noted issues with unqualified leads and “junk” contacts cluttering their databases.
– System Speed & Design: Some mention that the interface feels outdated or can be slow/clunky. A facelift and more seamless navigation would be welcome.
– Feature Overload: A couple of Spendbase clients feel the system can be overwhelming due to too many features, making it tricky to learn all the shortcuts or best uses.
– Customization Limits: There is feedback that more custom pipeline stages or categories would make client tracking even easier.
– Mobile App & Integrations: There’s a desire among clients for a more modern mobile experience and better email integration.

Client Success Stories:
– Real estate teams frequently mention measurable ROI—citing higher lead conversion rates and increased commission income as direct benefits.
– Multiple Spendbase clients credit BoomTown for helping them close more deals by staying organized, automating outreach, and quickly responding to client activity.

In summary: BoomTown generally delivers where it counts—easy agent onboarding, lead management, automation, and helpful support. Just be mindful of the cost, and make sure the features align with your team’s actual needs. And thanks to Spendbase discounts, you might get even more out of your investment!