Number of Seats/Users: Eventzilla offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Eventzilla that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Eventzilla. Eventzilla reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Eventzilla offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Eventzilla. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Eventzilla often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Eventzilla has become a go-to platform for many clients who need reliable, user-friendly event management. Most Spendbase clients say they’re happy with how easy it is to set up events, manage registrations, and customize different elements of the attendee experience.

Here’s a quick rundown of what makes Eventzilla stand out, based on what our clients have told us:

Key Benefits:
– User-Friendly Setup: Almost everyone highlights how straightforward it is to get started with Eventzilla. Even first-time organizers find it intuitive and logical.
– Customization: The platform lets you tailor event pages, registration forms, and communications. Clients especially like the ability to add custom questions and ticket types.
– Functionality: Attendee check-in with QR codes, seamless payment integrations (like Stripe), and quick communication tools are client favorites.
– Affordability: Pricing is consistently mentioned as reasonable, offering good value without sacrificing essential features.
– Customer Support: Quick, helpful email support is noted positively, though some would like a faster phone option.

Common Drawbacks:
– Glitches & Usability: A few Spendbase clients have reported random bugs, especially with ticket counts and attendee registration. Occasional formatting issues with text boxes and forms can be an annoyance.
– Limited Search & Reporting: Many clients wish for better attendee search functionality, easier sorting, and more robust reporting options.
– Payment & Registration Flows: Some struggle with payment setups—credit card and PayPal issues crop up, affecting attendee experience and sometimes causing extra admin work.
– Learning Curve for Teams: Helping new users get up to speed or teaching bigger teams to use advanced features may take time, especially when platform changes happen unexpectedly.
– Mobile App Concerns: Several note that the web experience is strong, but the mobile app falls short.

What Spendbase clients appreciate most:
– Ease of use for both organizers and attendees
– Customization and flexibility in event setup
– Responsive customer service (especially via email)
– Affordable pricing for nonprofits and small orgs

Areas where clients would like to see improvements:
– More advanced admin controls and collaborative options
– Better attendee search, sorting, and filtering
– Faster or more direct support channels (like phone)
– Smoother and more intuitive payment and registration flows

Eventzilla is clearly delivering a lot of value. If you’re looking to save even more on your event management stack, spend smarter with a Spendbase discount—reach out and we’ll help you optimize your tech spend!