Number of Seats/Users: Ekos offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Ekos that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Ekos. Ekos reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Ekos offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Ekos. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Ekos often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Ekos is highly valued by our clients in the craft beverage industry for its all-in-one solution approach, particularly in inventory management, production tracking, and seamless integration with accounting tools like QuickBooks. Our clients repeatedly highlight several advantages, balanced by a few noted improvement areas, which suggests Ekos is a strong choice—but not without a need for optimization in some aspects.

Key strengths our Spendbase clients mention most often:

– One-stop operational platform: Users love that Ekos allows tracking from raw ingredients all the way through production and sales, drastically cutting down on time otherwise spent in spreadsheets.
– Inventory visibility: Many clients appreciate real-time tracking and location-based inventory features, giving them an organized overview of assets, ingredients, and finished goods.
– Customizable and insightful reporting: Our clients find the reporting tools powerful for business planning, COGs analysis, and forecasting.
– Quality customer support: Ekos impresses with responsive, knowledgeable support, helping resolve issues and training staff efficiently during onboarding and after.
– Continuous improvement: Ekos actively evolves, with regular feature rollouts and a willingness to incorporate customer feedback for updates.
– Easy-to-use order and invoice management: Clients enjoy features like Order Hub and quick invoice generation directly linked to inventory and accounting software.

A few common pain points our clients face:

– Reporting customization: Some clients find report customization less intuitive than expected, and wish for easier navigation or filtering within reporting tools.
– Software speed and bugs: There are occasional complaints about sluggishness, server glitches, or buggy updates, especially for the mobile app.
– Feature rollout stability: While new features are frequent, clients note that some releases feel rushed, sometimes leading to workflow disruptions or temporary loss of crucial functions.
– Integration quirks: A number of clients experienced initial challenges integrating with QuickBooks, though these often resolve after adjusting workflows.
– Learning curve for newcomers: Some mention the interface can be overwhelming initially, especially for busy production teams or less tech-savvy users, but most become proficient over time.

A summary of Spendbase client sentiment:

– The majority view Ekos as essential for business operations once implemented.
– Time savings, increased accuracy, and improved accountability are constant themes.
– Affordability versus robust functionality is a key selling point, even with recent price hikes.
– Ongoing support and openness to feedback is highly appreciated, keeping satisfaction levels high overall.

If you’re considering Ekos for your craft beverage business, Spendbase finds it’s usually a smart investment—especially if you value efficiency, real-time reporting, and friendly support. Just be prepared for a short learning curve and the occasional wait for bug fixes!