Number of Seats/Users: Boulevard offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Boulevard that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Boulevard. Boulevard reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Boulevard offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Boulevard. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Boulevard often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Boulevard is gaining attention for being an all-in-one, user-friendly software that covers booking, marketing, checkout, and a lot more. Spendbase clients consistently highlight a few key areas that make Boulevard a favorite, along with some areas for improvement.

Top advantages according to Spendbase clients:
– Ease of use: Both staff and clients love the intuitive interface. Whether you’re new or experienced, Boulevard is easy to learn and quick to navigate.
– Customer support: Access to support channels like chat and Zoom is mentioned as a plus. Many clients feel their concerns are addressed rapidly and helpfully.
– Automation and efficiency: Features like automated reminders, booking management, and marketing help businesses streamline operations.
– Customizability: Spendbase clients appreciate tailoring settings for their unique business needs, such as different scheduling options and client communications.
– Reporting tools: Clients find value in the reporting features, which offer deep insights into business performance and customer activities.

Most mentioned features clients love:
– Seamless online booking for clients
– Easy rescheduling and calendar management
– Strong marketing and text/email campaigns
– Useful client management profiles
– Memberships and loyalty programs

Areas Spendbase clients want improved:
– Mobile experience: Several clients point out that the mobile app lacks features found on the desktop version, and has occasional glitches.
– Inventory tracking: Especially in medical and wellness businesses, the inability to use decimal quantities for inventory (like for medications) is a sticking point.
– Refund processes: The refund flow, specifically for booking deposits, could be more automated.
– Support availability: While chat and Zoom are valued, some clients still prefer direct phone support for urgent matters.
– Complex scheduling: A few clients find closing out holidays or editing staff schedules could be easier.

Less common, but notable feedback:
– Occasional hardware issues
– Some clients commented on pricing, noting the value is good but the price point could be improved.
– Custom reports and downloads could allow more flexibility

Clients also noted that Boulevard is especially good for salons, med spas, and similar service-based businesses. The broad consensus is that Boulevard’s platform powers growth, streamlines day-to-day work, and is continuously improving.

Spendbase takeaway:
If you want a modern, reliable, and easy-to-use business platform, Boulevard is well aligned—especially for those seeking better staff-client experiences and revenue growth. For businesses who need very advanced inventory features or mobile-heavy workflows, you may want to keep an eye on their updates, as client feedback is often quickly addressed by the Boulevard team.