Number of Seats/Users: AC Health offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows AC Health that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from AC Health. AC Health reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: AC Health offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from AC Health. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: AC Health often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that AC Health is a favorite among our clients, especially for its practical impact on both therapists and patients. Here’s a brief overview of what Spendbase clients are sharing:

Top strengths our clients love:

– Time-saving: Many Spendbase clients note saving around 10 hours a week. The platform ends the need for back-and-forth emailing and manual reminders. This efficient communication helps therapists focus more on care.
– Custom content organization: The ability to send custom videos, images, and texts between appointments stands out. Therapists use it to share homework, tips, and motivational content, which keeps patients engaged and supported.
– HIPAA-compliance: Security is a big deal. Clients appreciate knowing patient info is protected while still having active communication.
– High patient satisfaction: AC Health’s 91 NPS score mirrors what our users say: patients are consistently happy. The reward and tracking features create more accountability, leading to better therapy results.
– Simple rewards system: Clients mention that the compliance rewards and tracking feature boost patient engagement, improving follow-through on tasks.

Other feedback from Spendbase clients:

– User interface is clean and intuitive. Most are able to jump in without any training.
– The direct therapist-to-patient platform means no relying on fragmented apps or generic tools.
– There’s strong feedback about improved patient compliance. Clients say progress between sessions is easier to monitor.

Common client suggestions:

– Some wish for broader integrations with practice management software.
– A few would like more customizable rewards options to fit diverse patient needs.
– Mobile performance is solid, but several suggest even more features for on-the-go communication.

Key impact areas from Spendbase insights:

– Weekly therapist admin hours saved: ~10
– Net Promoter Score among Spendbase clients: 91 (excellent)
– Patient engagement increase: “noticeable” or “much improved” (direct quotes from Spendbase feedback)

Summary:
AC Health is a robust solution for therapists seeking to streamline communication, boost patient compliance, and save significant admin hours each week. Most Spendbase clients find it reliable, secure, and a good fit for modern therapy practices. For those interested in effective patient support between sessions, AC Health comes highly recommended by our internal network. If you’re considering adding it to your tech stack, you’ll likely gain happier clients and more time in your day!