Number of Seats/Users: CRM CIGAM offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows CRM CIGAM that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from CRM CIGAM. CRM CIGAM reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: CRM CIGAM offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from CRM CIGAM. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: CRM CIGAM often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that feedback on CRM CIGAM is mixed, with stronger criticism around daily usability than around feature depth.

From what Spendbase clients tell us, the main themes look like this:

1) Functional strengths
Spendbase clients often appreciate that CRM CIGAM brings “true CRM” capabilities into an ERP environment:
– Contact and prospect management in one place
– Budget and sales volume tracking
– Activity and follow‑up control inside the same system
– Features that feel closer to a dedicated CRM than a typical ERP add‑on

Our internal data shows that, on paper, the functional scope is considered “interesting” or “promising”, especially for companies wanting fewer separate tools.

2) Operational and usability pain points
At the same time, many Spendbase clients highlight serious execution issues, especially during rollout and in day‑to‑day use:
– Very slow performance and frequent freezes
– Screens opening with error messages
– System instability (sessions dropping, “cai a toda hora”)
– Clunky, unintuitive interface that hurts user adoption
– Delays in installation and implementation
– Support perceived as slow and not very helpful

This combination creates hidden costs: lost sales time, frustrated teams, and extra internal support effort.

3) Impact on cost and ROI
From a Spendbase discount perspective, our internal data shows that:
– The core feature set can justify the price only if performance and stability are acceptable for your team.
– A large part of the “real” cost comes from implementation time and productivity loss during outages or slowdowns.
– Negotiating stronger SLAs, implementation support, and training hours can be as important as negotiating license discounts.

4) When CRM CIGAM can still be a fit
Based on Spendbase client outcomes, CRM CIGAM can work better for:
– Teams that value integrated ERP + CRM data more than slick UX
– Companies willing to invest extra in onboarding, internal champions, and process standardization

If your sales operation is very fast‑paced and sensitive to downtime, you’ll want to factor these operational risks into any pricing and contract discussion, not just look at the license line item.