Number of Seats/Users: Forsite offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Forsite that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Forsite. Forsite reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Forsite offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Forsite. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Forsite often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Forsite delivers strong value for health & safety and contractor management, with very high overall satisfaction among Spendbase clients.

Key strengths our clients highlight
– Ease of use and adoption
– Simple, intuitive mobile app and portal
– Fast digital inductions and check-ins
– Clear dashboards and activity feeds that show who is on-site in real time

• Compliance and safety control
• Centralized hazard registers accessible to all contractors
• Better visibility across multiple properties and regions

• Strong audit trail and records for health & safety and compliance checks

• Time and cost savings

• Significant reduction in paperwork and manual admin
• Faster contractor processing at the gate

• Easier access to documents during audits or inspections

• Service and product development

• Consistently praised customer support: quick, friendly, and proactive
• Product team is open to feedback and keeps adding useful features
• Scales well for large organizations with complex H&S needs

Common friction points our clients flag
– Initial rollout and change management
– Contractors sometimes need extra help when first using the system
– Early “teething issues” are common but usually short-lived

• Product limitations and glitches
• Occasional issues with flexibility around adding/removing service providers
• Old portal can feel confusing compared with the new interface
• Location-based auto check-out can be unreliable for some phone models

• Troubleshooting app issues can eat into time on-site

• Feature gaps (mostly already on the roadmap)

• Self-induction on arrival to site is a recurring ask

From a Spendbase discount and optimization lens, this pattern suggests Forsite is seen as “sticky” and high-value: Spendbase clients rarely question the core product, but they do benefit from:
– Negotiating access to the newer portal and roadmap features
– Ensuring support and onboarding services are included or discounted
– Aligning pricing with the scale of contractor usage and number of sites

Overall, our data indicates Forsite is a strong fit for organizations wanting to digitize H&S processes while keeping contractor management simple and auditable.