Number of Seats/Users: Show Shoppa offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Show Shoppa that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Show Shoppa. Show Shoppa reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Show Shoppa offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Show Shoppa. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Show Shoppa often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Show Shoppa is generally rated very positively by Spendbase clients, especially for events and communities that want to sell all year round, not just during physical shows.

Based on the feedback we see, a few clear themes stand out:

1) Overall satisfaction and outcomes
– Most Spendbase clients report:
– Higher revenue beyond the event dates
– Growth of their customer databases
– Better visibility into buying habits
– Many describe the platform as “easy to use” once set up, for both organisers and vendors.

2) Key strengths
Our internal data highlights these top positives:
– Year‑round monetisation
– Clients like that exhibitors can keep selling between events, which “future proofs” revenue and makes them less exposed to shocks like Covid.
– Control and moderation
– Owners appreciate having tight control over who sells, what is sold, and when, via the moderation panel.
– Support and onboarding
– Spendbase clients often praise Show Shoppa’s support team, especially for vendor onboarding and understanding event-specific needs.
– Data and insight
– The marketplace helps collect more first‑party data, giving organisers a clearer picture of what their audience actually buys.

3) Cost and friction points
From a discount and cost‑efficiency angle, our internal data shows a few recurring pain points:
– Payment gateway fees on refunded orders
– A noticeable share of Spendbase clients mention that fees are still charged when orders are refunded, which feels like “lost money” and eats into margins.
– This is not seen as a Show Shoppa fault, but as a payment processor issue.
– Transaction cost visibility
– Some clients would like clearer, easier‑to-read breakdowns of gateway fees, commission, and net margin per order.
– Vendor side friction
– A minority mention that some vendors need a bit of extra hand‑holding to get fully comfortable with the system.

4) Discount and optimisation opportunities
From a Spendbase perspective, the biggest savings levers around Show Shoppa tend to be:
– Negotiating lower payment gateway rates or tiered discounts
– Reviewing refund policies and workflows to reduce avoidable fees
– Using volume and multi‑event commitments to push for better transaction pricing