Number of Seats/Users: NovelAI offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows NovelAI that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from NovelAI. NovelAI reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: NovelAI offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from NovelAI. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: NovelAI often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that NovelAI is seen by most Spendbase clients as a powerful “extra team member” for creative writing.

Overall sentiment
– Average satisfaction is very high, with clients praising how much time they save on drafting and polishing stories.
– NovelAI is especially popular among fiction writers and hobbyists who write regularly.

What Spendbase clients like most
– Strong writing partner
– Used to continue scenes, fill gaps, and add context when the human writer is stuck.
– Output is described as rich and detailed, supporting longer projects.
– Creative freedom
– Clients highlight that NovelAI is very permissive in what it will help write, which they see as creative flexibility.
– Time savings
– It “goes above and beyond with the words,” reducing time spent on first drafts and rewrites.
– Extra features that add value
– Image generation (especially anime-style art) helps visualize characters and settings.
– Lorebook function is appreciated for managing worlds, rules, and recurring characters.
– Customizable editor (themes, font size, color schemes) makes long writing sessions more comfortable.

Main friction points
Our internal feedback also shows a few recurring pain areas:
– Interaction style
– NovelAI expects the user to write the opening and then “prompt along” the story.
– Some clients prefer a one-shot, long-form response (e.g., “write a full chapter from one prompt”) and feel NovelAI is more incremental than they’d like.
– Onboarding expectations
– New users sometimes expect a standard prompt/answer interface and need time to adapt to a more collaborative writing flow.

Usage patterns we see
– Many clients integrate NovelAI as part of a regular writing workflow rather than a one-off tool.
– It’s commonly used to:
– Finish scenes started by the human writer
– Explore alternative plot directions
– Maintain continuity using the Lorebook across long projects

Spendbase discount insights
– Because NovelAI tends to become part of the daily routine, clients get better value from sustained access rather than short trials.
– Teams or heavy individual users benefit most from plans that support long-form projects and heavier generation, rather than minimal tiers.