Number of Seats/Users: Reva offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Reva that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Reva. Reva reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Reva offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Reva. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Reva often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Reva is viewed very positively by Spendbase clients who manage vacation rentals, hotels, and other hospitality operations.

Overall, the sentiment is that Reva is a strong tool for turning scattered guest feedback into a clear, actionable picture of service quality.

From what our clients say, the main strengths are:

• Transparency and trust-building
• Being able to collect feedback from multiple sources and display it in one place is a big win.

• Clients highlight how this visible transparency helps reassure future guests and boosts booking confidence.

• Centralized review management

• Bringing OTAs and other channels into a single dashboard cuts out a lot of manual work.

• Teams can spot patterns, see what guests like or dislike, and prioritize improvements.

• Reply workflow and brand control

• The option to push replies directly back to OTAs is frequently mentioned as a time-saver.

• Clients feel more in control of their brand voice across channels.

• Ease of use

• The interface is generally described as clear and user‑friendly, even for non‑technical staff.

Our internal data also shows a few recurring wishes and gaps:

• On-site widgets and UI options
• Multiple clients mention wanting more flexible website widgets, such as a floating review UI on the homepage so feedback is instantly visible without navigation.
• More customization
• Some would like finer control over how reviews are displayed and filtered for different guest segments or properties.
• Deeper analytics
• A portion of clients would appreciate more advanced reporting around trends over time, staff performance, and financial impact of review scores.

From a cost and value perspective, Spendbase clients often report:

• Less time spent chasing reviews across platforms
• Faster, more consistent replies to guests
• A modest but noticeable uplift in 5‑star ratings and repeat bookings once the tool is fully adopted

In short, our internal data shows that Reva fits best for hospitality teams who care about transparency, want to centralize guest feedback, and are ready to use reviews as a real lever for service improvements and revenue growth.