Number of Seats/Users: ezyCollect offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows ezyCollect that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from ezyCollect. ezyCollect reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: ezyCollect offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from ezyCollect. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: ezyCollect often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that ezyCollect performs extremely well for finance teams that struggle with slow-paying customers and manual collections.

Overall satisfaction
– Spendbase clients consistently rate ezyCollect at the top end of the scale.
– Sentiment is strongly positive around cash flow impact and time savings.

Key benefits our clients highlight
– Faster cash collection
– Significant drops in debtor days and overdue balances within the first month.
– Many clients say “it pays for itself” purely from improved collections.
– Automation that actually works
– Automated email and SMS reminders with branding and customization.
– Consolidated reminders so customers don’t get spammed with multiple messages.
– Scheduled workflows that “never sleep and never forget”.
– Better customer experience
– Friendly, professional tone in automated reminders.
– Hosted payment page / portal where customers can view, download, query, and pay invoices.
– Ability for customers to pay multiple or partial invoices with major cards, plus auto-surcharge.
– Strong integrations and ease of setup
– Quick implementation (often within an hour).
– Stable syncing with accounting tools like MYOB and similar platforms.

What clients value most
– Visibility: clear graphical view of accounts receivable and daily tasks.
– Flexibility: can exclude or phase collections for sensitive accounts.
– Support: frequent praise for responsive, proactive account managers.

Common friction points
Our internal data shows only a few recurring gaps:
– Some clients would like bundled SMS/fax credits included by default.
– A small number want deeper task management features (e.g., diarised call follow-ups in daily tasks).

From a Spendbase discount perspective
– Because ezyCollect clearly demonstrates fast ROI via reduced debtor days, there is strong leverage to negotiate based on expected annual savings.
– Clients who centralize more of their receivables and payments through ezyCollect (reminders + Pay Now + surcharge automation) tend to get the best value per dollar spent.

In short, for teams spending a lot of time and money chasing invoices, our data shows ezyCollect is usually a high-impact, low-friction addition to the stack.