Number of Seats/Users: PegEx Platform offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows PegEx Platform that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from PegEx Platform. PegEx Platform reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: PegEx Platform offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from PegEx Platform. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: PegEx Platform often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that PegEx Platform is generally well liked, especially for operational efficiency and compliance, but there are a few areas where clients can push for better value and support.

Overall sentiment
Our Spendbase clients tend to:
– Rate PegEx between 4–5 stars on average
– Highlight strong time savings and process automation
– Call out a few gaps around feature changes, integrations, and usability

What Spendbase clients like most
Based on feedback, PegEx’s biggest strengths are:

• Compliance & waste tracking
• Strong hazardous waste profiling and manifest management

• Easy access to “what’s on site” for cradle‑to‑grave tracking

• Reporting & visibility

• Dashboards and sales reporting that support real-time decisions

• Helpful report center for compliance and revenue tracking

• Efficiency & revenue impact

• Significant reduction in manual, paper-based processes

• Some clients report visible increases in close rates and new revenue opportunities

• Support & partnership

• Customer service is described as fast, helpful, and willing to adapt the platform to business needs

Main friction points (and discount levers)
Our internal data shows that Spendbase clients consistently mention:

• Product & feature issues
• Feature changes made without enough user input
• New features rolling out slowly or not being fully adopted

• Underused modules like “tasks” that don’t yet bring clear value

• Functionality gaps

• Limited user permissions and required-field controls
• No self-serve custom reporting

• Some missing or weak integrations with other core systems

• Usability concerns

• Occasional duplicate customer records
• Calendar view and some UX flows could be smoother
• Some disconnects between manifests, invoicing, and tracking (being fixed, but still a pain point)

How Spendbase typically advises clients on PegEx
– Use underused or missing features (reporting, integrations, security controls) as negotiation points for better pricing or roadmap commitments
– Ask for onboarding or training bundles to unlock more of the platform’s “hidden” capabilities
– Clarify SLAs on feature changes, integrations, and support before renewing or upsizing

In short, PegEx delivers strong compliance and operational value, and our internal data shows clear room to negotiate around feature gaps, UX issues, and change management.