Number of Seats/Users: Protectimus offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Protectimus that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Protectimus. Protectimus reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Protectimus offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Protectimus. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Protectimus often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Protectimus is performing very well across both cost and satisfaction metrics for our clients using it for MFA.

Overall sentiment
– Average satisfaction: very high (close to the max score)
– Most common words in feedback: “easy”, “secure”, “simple”, “reliable”, “supportive”

What Spendbase clients like most

• Security & coverage
• Strong MFA for VPNs (Fortigate), Windows logins, Outlook Web App, LDAP-based apps, and healthcare / EIDAS use cases

• Works both as SaaS and on‑prem (RADIUS), which is key for regulated environments

• Flexibility of authentication methods

• Hardware tokens (keyfobs, cards, IP67 rugged devices)
• NFC‑programmable cards
• Mobile apps with TOTP and cloud backup

• Offline tokens for users who don’t want to rely on a smartphone

• Ease of rollout and daily use

• Simple installation for Windows and VPN use
• CSV import and mapping tokens to Azure AD users, with almost zero user setup
• Fast token display and the option to set different token TTLs per user

• Mobile app extras: cloud backup, folders, emojis, nice UI

• Value for money

• Frequently mentioned as “excellent value” versus other MFA/hardware token solutions
• Especially strong ROI where company phones are not provided or personal phones cannot be used for MFA

Common friction points and cost‑drivers

• Initial setup and enrollment
• Instructions sometimes not beginner‑friendly; basic users may need hand‑holding
• NFC “seed burning” can be tricky on some phones

• Some tokens/cards support only one account, unlike multi‑account authenticator apps

• Hardware constraints

• Non‑replaceable batteries on some tokens

• Accidental button presses when cards are in tight wallets

• Logistics & options

• Longer lead times on large hardware orders (especially with customs)
• Desire to pre‑assign tokens at purchase and ship directly to end users
• Limited software support beyond Android in some cases

From a Spendbase discount and optimization angle, Protectimus tends to deliver best value when:
– You have many users without corporate smartphones
– You need on‑prem or offline MFA
– You standardize on a mix of hardware tokens + app and budget for some initial setup guidance.