Number of Seats/Users: time@work offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows time@work that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from time@work. time@work reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: time@work offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from time@work. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: time@work often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that time@work performs strongly for organizations that need tight control over billable hours, project costs, and international operations.

From what Spendbase clients share with us, the main positive themes are:

• Visibility and control
• Clear tracking of how employees spend their time across projects.
• Strong alignment between timesheets, expenses, and billing.

• Managers like the automatic weekly and monthly reports, which reduce manual consolidation.

• Reporting and management

• Detailed reports on utilization, project performance, and costs.
• Helpful for both small teams and larger professional services firms.

• Budgeting and forecasting features are used to keep projects on track.

• Flexibility for global teams

• Support for multiple currencies and languages.
• Works well for firms with offices in Europe, Asia, and Australia.

• Streamlines processes across locations into one system.

• Accessibility

• Mobile access is a key win; employees can log time and expenses from smartphones.
• This drives higher adoption and more accurate data.

At the same time, our internal data shows some recurring friction points:

• Support responsiveness
• Several Spendbase clients mention they would like faster responses from technical support.
• Setup and configuration
• Initial configuration can feel complex, especially when many modules are enabled at once.
• User experience
• Power users are happy, but some casual users find the interface less intuitive at first.

From a cost and discount standpoint, Spendbase typically sees:

• Best pricing when clients:
• Commit to longer contract terms (2–3 years).
• Bundle multiple modules (time, expenses, billing, and reporting).
• Centralize global usage under a single master agreement.
• Extra spend often comes from:
• Custom reporting or integrations.
• Higher support tiers or faster SLA requirements.
• Additional implementation or training days.

In short, our internal data shows that time@work delivers strong value for firms that truly use its full suite (time, expenses, billing, and forecasting), but it pays to negotiate around support tiers, implementation packages, and multi-year discounts to keep total cost of ownership under control.