Number of Seats/Users: ThirdPartyTrust offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows ThirdPartyTrust that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from ThirdPartyTrust. ThirdPartyTrust reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: ThirdPartyTrust offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from ThirdPartyTrust. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: ThirdPartyTrust often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that ThirdPartyTrust is delivering strong value, especially for teams drowning in vendor questionnaires and compliance emails.

From what Spendbase clients share, a few themes are very clear:

1) Core outcomes they get
– Less manual work and paperwork
– Faster vendor onboarding and assessments
– Clear view of vendor risk across the whole organization
– Far fewer email chains and back-and-forth with suppliers

2) What people like most
Spendbase clients consistently highlight:
– Simple vendor onboarding
– “One stop shop” for all vendor security and risk documents
– Easy review of questionnaires and evidence
– Inline Q&A and discussion instead of chasing people by email
– Dashboards that show vendor risk posture at a glance
– Real-time or near real-time risk scoring
– Alerts for breaches and expiring documents
– Ability to set review cycles and automate follow-ups

Our internal data also shows strong satisfaction with ThirdPartyTrust’s support model:
– Very responsive to tickets and questions
– Open to feature requests
– Regular product updates that actually address pain points
– Willingness to tweak workflows for complex enterprises

3) Friction points and gaps
The negative feedback is limited, but when it appears, it usually falls into:
– Earlier versions required more email back-and-forth to clarify answers
– Some teams are not yet using more advanced features (labels, breach rules, enforcement), so value there is untapped rather than missing

Notably, many of these earlier issues are now reported as “already fixed” in newer releases, which explains the high ratings we see.

4) How this translates into savings
Based on Spendbase client input, the biggest savings drivers are:
– Reduced analyst time per vendor due to centralized data and reusable responses
– Shorter assessment cycles, which speeds up deals and renewals
– Lower coordination overhead between security, procurement, and vendors

In short, our internal data shows that ThirdPartyTrust is strongest where vendor risk programs usually hurt most: repetitive work, messy communication, and scattered documents. For teams trying to scale third‑party risk management without adding headcount, this aligns well with a cost-efficient strategy.