Number of Seats/Users: PIEL Survey offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows PIEL Survey that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from PIEL Survey. PIEL Survey reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: PIEL Survey offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from PIEL Survey. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: PIEL Survey often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Hey there! As a Spendbase discount specialist, I’ve gathered some insights from our clients about the PIEL Survey application. Here’s what we’ve found:

Pros:

• User-Friendly Interface: Our clients appreciate the app’s clean and intuitive design, making it easy for both researchers and participants to navigate.

• Flexible Survey Setup: The ability to customize surveys using text files offers great flexibility, allowing for tailored research needs.

• Offline Functionality: The app operates smoothly without an internet connection, ensuring uninterrupted data collection.

• Responsive Support: Clients have noted that the developers are attentive and helpful when support is needed.

Cons:

• Notification Issues: Some clients have reported that notifications can be unreliable, with certain surveys not triggering alerts as expected.

• Disruptive Reminders: The app has been known to override silent modes and Do Not Disturb settings, leading to reminders that can be disruptive, especially during late hours.

• Attachment Functionality: There are challenges when sending survey results with attachments, which can hinder the data collection process.

• Limited In-App Support: The absence of accessible in-app help and functional website support has been a point of frustration for some clients.

Client Feedback Highlights:

• “The survey setup is very flexible, but you have to use a text editor. Much easier than I expected. I now have my PhD students using it.”

• “Clean interface, easy to use, and the developers are very helpful. Highly recommend for anyone looking for a great ESM/EMA survey app.”

• “Notifications don’t work. I got a notification for one survey but 5 others, nothing.”

• “This app abuses the Android alarm system to bypass Do Not Disturb. It does not use the proper Android Notification system.”

In summary, while the PIEL Survey app offers a user-friendly experience with flexible survey options and offline capabilities, there are areas that could benefit from improvement, particularly concerning notifications and support resources.