Number of Seats/Users: Planner + offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Planner + that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Planner +. Planner + reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Planner + offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Planner +. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Planner + often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Planner + delivers strong value for small and mid-sized companies, especially those working on projects/commesse and service-based work.

Overall sentiment
– Average rating trends around 4–5 stars
– Spendbase clients are generally satisfied and tend to stay on the product for many years
– Many say it now fits their company “like a tailored suit” after some configuration

Key strengths our clients highlight
– Functional coverage
– Full chain from quote → order → delivery → invoice (including e‑invoicing)
– Strong commessa / project tracking and profitability control
– Solid CRM for customers, tickets, after‑sales and training courses
– Good agenda, tasks and practice/client management

• Customization & flexibility
• High degree of tailoring to specific workflows
• Ability to adapt to non‑standard setups (e.g., engineering services where “time” is the core resource, not warehouse stock)

• Personalized reports and dashboards

• Cost-effectiveness

• Purchase and maintenance price seen as “very competitive” for the feature set

• Single data entry reused across modules, reducing manual work and hidden labor costs

• Support

• Tech team described as helpful, responsive and willing to adjust the product
• Bugs and misalignments are typically resolved quickly

Main friction points we see
– Usability & UX
– Interface initially feels less “modern” and less intuitive than some cloud tools
– Multi-company workflows can be confusing

• Architecture & mobility
• Client/server setup limits use in mobility

• Mobile app exists but is still functionally limited

• Advanced configurations

• Certain economic/finance features viewed as complex
• Sub‑commessa structure and cost-visibility controls (e.g., hiding hourly rates) require careful setup

• Some custom developments are not perfect at first release and need tuning

• Gaps & wishes

• Desire for automatic warehouse updates from purchase e‑invoices
• Marketing features perceived as underdeveloped
• Occasional issues with updates and temporary blocks

From a Spendbase discount and optimization angle, our insight is that many clients actively use only 40–50% of Planner + capabilities. This creates room to:
– Right-size license tiers and modules
– Push for discounts on rarely used components
– Prioritize investment only in those customizations that drive measurable process savings.