Number of Seats/Users: Third Floor offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Third Floor that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Third Floor. Third Floor reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Third Floor offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Third Floor. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Third Floor often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Third Floor performs very well for mortgage teams that care about efficiency, visibility, and automation.

From what Spendbase clients share with us, a few themes stand out:

1) Centralized operations and visibility
Spendbase clients repeatedly mention that having “everything in one place” is a major win.
Common outcomes:
– No more jumping between multiple systems
– Clear status for every loan file and each team member’s tasks
– Less chasing people for updates

2) Automation that actually moves deals forward
Our internal data shows that Third Floor’s automation is not just “nice-to-have,” it directly impacts revenue activities. Typical automated flows mentioned:
– Lead enters system → instantly moved to “application started”
– Document upload → file auto-moves to “docs uploaded” and “ready for setup”
– Built-in reminders and follow-ups sent directly from the platform

Clients say this cuts down on back-and-forth emailing and manual tracking, freeing loan officers to focus on closing more deals.

3) Custom workflows without heavy setup pain
Spendbase clients like that they can:
– Build custom pipelines tailored to their lending process
– Start quickly using pre-built workflows and dashboards
– Adjust stages and triggers as their business evolves

The balance between “out of the box” and “highly customizable” is a frequent positive highlight.

4) Rate tracking and database mining
Our internal data shows that rate-tracking and alerts are used to:
– Spot refi opportunities in existing databases
– Identify past clients ready to re-engage
– Help partners know when it’s a good time to refer

This makes the CRM not just a storage tool, but a real revenue engine.

5) Cost and ROI angle
From a Spendbase discount perspective, clients typically justify the spend because:
– Time saved on manual follow-up and coordination
– Higher conversion from lead to closed loan
– Better reuse of existing contact databases instead of buying new leads

6) Reported drawbacks
Negative feedback is relatively light, and mainly around:
– Needing time to explore all customization options
– Occasional learning curve for new team members

Overall, our internal data shows that Third Floor is seen as a strong fit for loan officers who want a single, automated system to run their entire mortgage pipeline and squeeze more value out of their existing tech stack and contacts.