Number of Seats/Users: AkquiseManager offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows AkquiseManager that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from AkquiseManager. AkquiseManager reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: AkquiseManager offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from AkquiseManager. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: AkquiseManager often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that AkquiseManager sits in an interesting spot: strong operational CRM core, but with gaps in usability, reporting, and support that affect overall value for money.

Based on what Spendbase clients share with us, these are the main strengths:

• Cloud and mobile access
• Data is available from anywhere, with a mobile app that is almost as capable as the desktop version.

• This is a real plus for field sales teams and smaller companies without complex IT.

• Solid basic CRM functions

• Customer and contact master data are easy to capture.
• Campaigns and activities can be documented in one place.
• Finding individual customers and contacts is quick and reliable.

At the same time, our internal data shows recurring pain points that often become negotiation levers:

• Reporting and filtering issues
• Data is hard to filter for meaningful analysis.
• Many clients end up exporting to Excel because they do not trust that all relevant records are captured.

• This reduces the value of the tool as a “single source of truth”.

• Support and vendor attitude

• Support is perceived as under-resourced and somewhat defensive.

• Product decisions often seem driven by the vendor, not by user workflows.

• Missing documentation and guidance

• No proper manual and no context-sensitive help, despite the software being quite extensive.
• This increases onboarding time and leads to higher internal training costs.

From a Spendbase discount perspective, our internal data shows three main areas to use in commercial talks:

• Functionality gaps

• Limited reporting and unclear filters justify asking for stronger discounts or bundled analytics add-ons.

• Service quality

• Weak support and lack of documentation are strong arguments for:

  • Free onboarding/training packages
  • Better response-time SLAs at no extra cost

• Adoption risk

• Because many teams still rely on Excel, we see good results when clients push for shorter initial terms, price locks on renewals, and milestone-based rollouts.

In short, AkquiseManager can work well as a central CRM, but only if the vendor compensates its weak points with pricing flexibility and better service commitments.