Number of Seats/Users: Core iQ offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Core iQ that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Core iQ. Core iQ reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Core iQ offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Core iQ. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Core iQ often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Hello! As a Spendbase discount specialist, I’ve gathered some insights from our clients about Core iQ, a marketing software platform tailored for banks and credit unions. Here’s what we’ve learned:

Key Features and Benefits:

• Comprehensive Relationship Management: Clients appreciate the platform’s ability to manage customer interactions effectively, enhancing relationships and engagement.

• Onboarding Automation: The automation of onboarding processes has been highlighted as a significant time-saver, streamlining operations for financial institutions.

• Multichannel Communication: The capability to handle both email and print communications allows for versatile marketing strategies, catering to diverse customer preferences.

• Survey Integration: Built-in survey tools enable institutions to gather valuable customer feedback, aiding in service improvement and customer satisfaction.

• Robust Reporting: The reporting features provide insightful analytics, helping institutions make data-driven decisions to refine their marketing efforts.

Pricing Structure:

Our internal data indicates that Core iQ offers a pricing model that includes a one-time implementation fee, a monthly software license fee, and communication fees based on usage. The monthly fee encompasses unlimited users, access to a central template library, and regular updates. This structure is designed to provide flexibility and scalability for institutions of varying sizes.

User Experience:

Spendbase clients have noted that while Core iQ offers a comprehensive suite of tools, there is a slight learning curve associated with mastering its advanced features. However, the platform provides extensive training resources, including a full video training system and over 300 articles sharing best practices, to assist users in maximizing the software’s potential.

Support and Resources:

The platform is commended for its robust support system, offering technical assistance with same-day response times. Additionally, the availability of a vast library of templates and best practice articles aids users in effectively utilizing the software to its fullest extent.

In summary, Core iQ stands out as a versatile and comprehensive marketing solution for financial institutions, offering a range of features that cater to the unique needs of banks and credit unions. While there is an initial learning phase, the extensive support and resources provided ensure that users can effectively leverage the platform to enhance their marketing strategies.