Number of Seats/Users: CanIPhish offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows CanIPhish that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from CanIPhish. CanIPhish reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: CanIPhish offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from CanIPhish. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: CanIPhish often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that CanIPhish consistently delivers strong value, especially for teams focused on fast rollout and measurable awareness gains.

From what Spendbase clients share with us, the key strengths cluster around:

• Ease of setup and use
• Many teams go from signup to first campaign in 15–30 minutes.
• Clear walkthroughs and whitelisting guides reduce IT overhead.

• UI is described as intuitive, even in more complex environments.

• Training effectiveness

• Realistic templates and landing pages help identify high‑risk employees.
• Ongoing monthly simulations are common, with some clients building full awareness programs and even new revenue lines around the platform.

• Gamification and customizable training modules keep users engaged.

• Flexibility and customization

• Strong ability to customize:
  • Email and website templates
  • Whitelabeling and branding
  • Training content and programs

• Works well for both internal security teams and MSPs managing multiple customers.

• Support and vendor relationship

• Spendbase clients repeatedly highlight:
  • Very fast response times (often minutes to hours)
  • Willingness to add features and fix bugs quickly
  • Helpful onboarding without pushy sales cycles

• Several mention that their feedback has gone directly into the product roadmap.

• Pricing and commercial model

• Seen as affordable versus legacy players, especially:
  • Transparent pricing
  • Per‑email/per‑test models in some plans, good for rotating user sets
• Small organizations still feel the overall category can be expensive, so discount negotiations and right‑sizing licenses matter.

At the same time, our internal data also surfaces some recurring friction points:

• UI has minor rough edges in places, though not a blocker.
• HTML email design (especially for Outlook) can be tricky.
• Some advanced capabilities are still evolving:
• More automation polish
• More training and campaign content
• Better browser fingerprinting and logging depth
• Easier training program setup and onboarding‑only flows
• Time‑zone differences with Australian support can mean overnight replies for some regions, though response speed remains strong.

From a Spendbase discount and optimization angle, this all points to CanIPhish being a high‑value option where:

• Fast time‑to‑value and strong support justify the spend.
• There is room to negotiate based on:
• Number of test emails
• Multi‑tenant or MSP use
• Long‑term commitments and feature gaps that are still on the roadmap.