Number of Seats/Users: Tenacy offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Tenacy that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Tenacy. Tenacy reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Tenacy offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Tenacy. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Tenacy often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Tenacy is perceived as a powerful, all‑in‑one cybersecurity management platform, especially valued by security leaders who want to consolidate tools and spreadsheets.

From what Spendbase clients share with us, the main strengths cluster around:

• Centralization and coverage
• One place to manage:
  • Security policies and frameworks
  • Risk management
  • Action plans (projects and recurring tasks)
  • KPIs and dashboards
  • Third‑party qualification
• Strong fit with RSSI/CISO needs and SMSI (ISMS) operations

• Helps replace multiple Excel files and fragmented tools

• Operational effectiveness

• Saves time on:
  • Collecting and centralizing data
  • Calculating and updating KPIs
  • Reporting to management and stakeholders
• Pre‑loaded security frameworks make it easier to start assessments and audits

• Native import/export (especially XLS) simplifies onboarding and bulk updates

• Visibility and governance

• Clear dashboards and quadrants for governance reporting
• 360° view of perimeters, risks, and actions

• Good for demonstrating the value of cybersecurity initiatives to non‑technical stakeholders

• Support and onboarding

• Strong onboarding with online training modules
• Responsive, helpful support and integration teams
• Product team seen as very open to feedback and feature requests

Our internal data also highlights some recurring friction points:

• Learning curve and complexity
• Rich, powerful tool but:
  • Initial setup and concepts can feel complex
  • Vocabulary (devices, statuses, etc.) can be hard to grasp at first

• Clients often mention that once the model “clicks,” usage becomes smoother

• UX and reporting limitations

• Interface is generally appreciated but sometimes described as:
  • Not always intuitive
  • Needing more in‑app tutorials and step‑by‑step guides

• Reporting pain points:

  • Wanting to drill down from indicators to full lists
  • Needing more grouping/aggregation options (e.g., actions by team or function)
  • Desire for additional indicator types (binary yes/no)

• Missing “nice‑to‑have” features

• Customizable email summaries (e.g., weekly digest)
• Better guidance on building KPIs and action plans end‑to‑end
• Improvements to “security in projects” integration

Overall, our Spendbase clients see Tenacy as a “cyber ERP” that delivers strong value once properly adopted, with the main trade‑off being an upfront investment in learning and configuration.