Number of Seats/Users: Cyberday offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Cyberday that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Cyberday. Cyberday reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Cyberday offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Cyberday. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Cyberday often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Cyberday lands very well with most Spendbase clients, especially those already deep in the Microsoft ecosystem and aiming for ISO 27001 / NIS2 compliance without building everything from scratch.

Key positive themes we see:

• Strong MS Teams integration
• Many Spendbase clients highlight that rolling Cyberday out via Teams is quick and adoption is easier because people stay in tools they already use.

• Task-based implementation inside Teams is often mentioned as a major time-saver.

• Big time savings on compliance and reporting

• Clients repeatedly mention that risk management and audit-ready reporting now take hours or minutes instead of days.

• Automation for documentation and recurring tasks reduces admin overhead significantly.

• Breadth of cybersecurity / ISMS coverage

• Cyberday’s ability to break down complex frameworks (ISO 27k, NIS2, etc.) into clear tasks is a major win.

• Mapping one task to several frameworks is seen as an efficiency booster and helps avoid duplicate work.

• Support and vendor responsiveness

• Spendbase clients consistently describe support as fast, helpful, and knowledgeable.

• Frequent product updates and visible reaction to feedback make clients feel the tool is evolving with their needs.

• Fit for SMEs with limited resources

• Several comments point out that it’s “good for SMEs,” giving them enterprise-like ISMS capabilities without big internal teams.

Main friction points our data highlights:

• Learning curve and UI/UX
• New or non-technical users can feel overwhelmed at first.
• Navigation, task states, and incident reporting could be clearer for normal employees.

• Some Spendbase clients ask for more interactive guides and simpler workflows.

• Language and localization

• A few tasks still appear in non-English languages, forcing some to resort to translation tools.

• Minor translation inconsistencies are mentioned here and there.

• Missing or maturing features

• Clients mention needs like: better bulk editing, recycle bin, richer customization of learning content, content dependencies visualization, and support for adding their own process diagrams.

Overall insight from Spendbase side:
Cyberday is seen as a high-value, specialist-grade ISMS and cyber compliance platform that can significantly cut compliance workload, especially for organizations using MS Teams. The trade-off is a steeper initial learning curve and some usability and localization gaps that are actively improving over time.