Number of Seats/Users: Checkrun offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Checkrun that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Checkrun. Checkrun reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Checkrun offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Checkrun. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Checkrun often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Checkrun generally delivers strong value for small and mid-sized finance teams, especially those working remotely, but there are a few consistent friction points that are worth knowing before you commit budget.

Overall satisfaction is high (average rating is clearly in the “very good” range), with Spendbase clients highlighting three main strengths:

1. Productivity & workflow
   – Remote approval and e-signature of checks is the single biggest win. Clients repeatedly say it removes “need to come into the office just to sign checks.”
   – Multi-step approval workflows and dual signatures are handled well, with clear audit trails.
   – Archiving of checks and easy access to historical payments is valued, especially for audits and compliance.

2. Ease of use & onboarding
   – Many clients describe the UI as “simple,” “easy to navigate,” and “works right off the bat.”
   – QuickBooks Online sync is a key driver; when it works well it cuts manual entry and saves time.

3. Support quality
   – Support is often called out as “outstanding,” “prompt,” and “helpful,” and issues like login or sync problems are usually resolved quickly.

On the downside, our internal data shows a few cost and usability risks to factor into your negotiation and adoption plan:

1. Features and UX gaps
   – ACH: functionality exists but is seen as slow or still maturing; several clients waited for or wanted better ACH.
   – Printing:

   • No easy reprint after marking checks as “printed correctly” (fraud-control vs convenience tradeoff).
   • Occasional issues with the print-check window not opening.
   • Branding: payment notification emails are heavily Checkrun-branded with limited customization.
   • Mobile: some users report app issues on certain phones.

2. Reliability pain points
   – Sporadic glitches: duplicate check numbers, QBO sync issues, login quirks.
   – One Spendbase client reports the product as “difficult to use” with ongoing problems and weak support, suggesting experience can vary by setup.

3. Scope limitations
   – No or limited international postage options.
   – Memo placement and check-detail presentation could be more flexible.

From a Spendbase discount perspective, these patterns give you good leverage: emphasize the need for stronger ACH performance, notification customization, and print/reprint flexibility in exchange for longer terms or better pricing, since these are known friction areas across our client base.