Number of Seats/Users: myConvento offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows myConvento that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from myConvento. myConvento reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: myConvento offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from myConvento. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: myConvento often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that myConvento delivers strong value for PR and communications teams, especially in DACH, but with a few usability gaps that matter for day‑to‑day work.

Overall sentiment
– Most Spendbase clients rate myConvento highly (often 4–5 stars).
– The tool is seen as “professional”, “modern” and “reliable” for ongoing PR operations.

What clients like most
Our data highlights a few recurring strengths:

• PR & mailing workflows
• Easy creation and sending of press releases and newsletters
• Flexible, powerful media and contact lists

• Good campaign options and tracking of past mailings

• Database & research

• Well-structured contact database
• Good for research and maintaining media lists

• Helpful categorization and segmentation options

• Analytics & control

• Earned media analysis mentioned positively

• Blacklisting and premium send options appreciated

• Onboarding & support

• Simple implementation and smooth data import (even from old systems)
• Fast, friendly customer support and helpful online help
• Clients value that the solution is developed and hosted in Germany

Key friction points
Our internal data also flags some recurring issues that can impact productivity:

• Editor & templates
• Text editor and template design not always intuitive
• Copy-paste from Word causes formatting problems

• Text input fields sometimes feel too small or clunky, especially on certain devices

• Usability & learning curve

• Interface is powerful but not always intuitive
• Needs regular use or training to feel comfortable

• Some workflows (especially sending) feel complex to less technical users

• Data quality & formats

• Two address pools: one not automatically updated, which adds manual work
• Some errors reported in the press database
• CSV handling could be smoother; simpler Excel-like imports are requested
• Generic editorial emails instead of direct journalist contacts limit targeting

What this means from a Spendbase discount perspective
– The product is clearly “sticky” and mission-critical once adopted.
– Savings potential often lies in:
– Right-sizing seat counts to active users (given the learning curve)
– Negotiating support and training packages to reduce internal ramp-up time
– Aligning database and add-on modules to the actual use (e.g., address pools, analytics)

In short, myConvento scores very well on functionality and support, and Spendbase clients mainly seek better usability and cleaner content/data handling to maximize ROI.