Number of Seats/Users: Easy B2B offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Easy B2B that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Easy B2B. Easy B2B reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Easy B2B offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Easy B2B. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Easy B2B often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Easy B2B is generally perceived as a strong, user‑friendly B2B e‑commerce platform, with a few clear areas where our clients see room for optimization and, importantly, for cost–benefit improvements.

Overall sentiment and satisfaction
– Average satisfaction is high (around 4.5/5).
– Spendbase clients feel the tool is “easy to use”, “intuitive”, and “simple”, which tends to reduce training and onboarding costs.

Key strengths our clients highlight
– Security
– Strong login security with dynamic access codes instead of fixed passwords.
– This lowers risk exposure and potential compliance issues, which often translates into indirect savings.

• Usability & performance
• Clean interface and smooth navigation.
• Agile import/export performance, which saves time for large catalogs and order batches.

• Good reporting capabilities that help finance and procurement teams monitor spend and usage.

• Content & operations

• Solid knowledge base with plenty of information.
• Fast order handling and good payment conditions when used as a purchasing front.

Main pain points and discount opportunities
Our internal data shows recurring themes where Spendbase clients may want to negotiate roadmap commitments, service levels, or pricing:

• Catalog & product coverage
• Lack of some products and limited brand options for certain items.
• Missing visibility of which catalogs are linked to specific user profiles (levels C and B).

• Manual work to limit items per purchase; clients would like built‑in purchase limit rules.

• Budget, delivery, and configuration

• Budget period options are limited (mainly monthly/quarterly); clients are asking for annual limits per location.

• Need for more flexible delivery‑location handling.

• Support & integrations

• Wish for better support ticket experience, including:
  • Ability to attach photos and Excel spreadsheets directly in tickets.
• Integrations are still undergoing validations, which can increase internal IT effort and hidden costs.

How Spendbase typically advises clients
– Use these gaps (catalog control, budget flexibility, integrations, and support tooling) as leverage for:
– Discounts on licenses or transaction fees.
– Free or discounted implementation and integration support.
– Inclusion of requested features in the roadmap, tied to contract renewal or expansion.

In short, Easy B2B delivers solid usability and security, while catalog flexibility, budget configuration, and integrations are the main levers our Spendbase clients can use to negotiate better commercial terms.