Number of Seats/Users: {post.post_title} offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows {post.post_title} that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from {post.post_title}. {post.post_title} reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: {post.post_title} offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from {post.post_title}. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: {post.post_title} often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that OPERA Sales and Event Management is generally well liked by hospitality teams, with most Spendbase clients rating it positively but still seeing room for improvement.

Overall sentiment
Most clients describe OPERA as:

• Reliable for day‑to‑day operations
• Strong in reporting and budgeting support
• Occasionally slow and a bit dated in feel

Key strengths our clients highlight:

• All‑in‑one platform
• Bedrooms, meeting rooms, and event diaries managed in one system
• Easy to check availability, handle bookings, and adjust details on the spot
• Reporting and finance workflows
• “Lots of reports” out of the box to support sales and operations
• Very helpful for annual budget planning and accounting reconciliation
• Long‑term stability
• Many clients have used it for years “without problems”
• New page windows and multi‑page workflows fit complex hotel operations
• Support and issue resolution
• When something doesn’t work, support usually fixes it after a short interaction
• Ongoing updates steadily clean up older issues

Main pain points our data shows:

• Performance and speed
• The system can be slow at times, especially with heavier usage
• Bugs and glitches
• Issues do appear and sometimes take a bit to resolve, even if they are usually fixable
• User interface
• Feels small on large screens and not fully optimized for modern displays
• Overall UX is “easier than others” but could be more modern and responsive

From a Spendbase discount and optimization standpoint, this translates into:

• Best fit
• Properties and groups that need strong reporting and complex inventory management
• Teams that value stability over cutting‑edge UI
• Cost‑saving opportunities
• Reducing overlap with separate reporting or budgeting tools
• Negotiating around performance limitations and upgrade roadmaps
• Leveraging long‑term usage history to secure better license terms

If you’re using OPERA heavily for sales, events, and budgeting, our data suggests it delivers solid operational value, and the main levers to push on in contract talks are performance, UI modernization, and support SLAs.