Evaluagent Pricing Score & Analysis
Contact Center Quality Assurance software
Pricing score
EvaluAgent is a Quality Assurance software designed to enhance call center performance and ensure compliance. It assists in evaluating, coaching, and engaging front-line agents.
Main features:
- Automated QA workflows
- Customizable scorecards
- Real-time feedback and coaching
- Agent engagement tools
- Comprehensive reporting and analytics
Evaluagent up to 20% off
Unlock special pricing on Evaluagent with Spendbase
Product Overview
EvaluAgent is a Quality Assurance (QA) software designed to enhance performance and ensure compliance in contact centers. It offers tools for evaluating, coaching, and engaging front-line agents, aiming to improve customer experience through performance tracking and monitoring.
Teams that would benefit from EvaluAgent include call centers, customer experience departments, and sales coaching teams. These groups can utilize the software to assess agent interactions, provide targeted coaching, and maintain quality standards across customer communications.
Evaluagent up to 20% off
Unlock special pricing on Evaluagent with Spendbase
INSIGHTS
Plan highlights
Quality Assurance
Designed for mid-sized teams, this plan offers core QA features including call transcription, manual and automated evaluations, and reporting tools to enhance agent performance.
Quality Assurance with Add-Ons
Ideal for teams seeking additional functionalities, this tier includes the core QA features plus ‘One to Ones and Actions’ and ‘eLearning (LMS)’ add-ons, enhancing coaching and training capabilities.
Auto-QA & Improvement
Targeted at teams aiming to automate quality assurance, this plan provides call transcription, auto work assignment, blended QA, calibration, AI insights, and gamification features.
Conversation Intelligence
Designed for organizations requiring advanced analytics, this plan offers call transcription, intent analysis, audio metrics, sentiment analysis, predictive metrics, AI search, and comprehensive reporting.
INSIGHTS
How much does Evaluagent typically cost?
These are the publicly listed prices — our deals are even better
 |
Quality Assurance
For teams seeking foundational QA capabilities |
Quality Assurance + One to Ones and Actions
For teams needing QA with performance management tools |
Quality Assurance + eLearning (LMS)
For teams integrating QA with learning management |
Quality Assurance + One to Ones and Actions + eLearning (LMS)
For teams requiring comprehensive QA, performance management, and training solutions |
|---|---|---|---|---|
|
Monthly cost
Per User |
$23
|
$34
|
$34
|
$45
|
|
Monthly cost
Total |
$1,150
|
$1,700
|
$1,700
|
$2,250
|
|
Annual cost
Per User |
$276
|
$408
|
$408
|
$540
|
|
Annual cost
Total |
$13,800
|
$20,400
|
$20,400
|
$27,000
|
Spendbase price
|
$11,040
20% off |
$16,320
20% off |
$16,320
20% off |
$21,600
20% off |
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Comprehensive Quality Assurance Tools
EvaluAgent provides a suite of quality assurance features designed to evaluate, coach, and engage front-line agents, ensuring consistent performance improvement and compliance.
Discount impact
Enhances agent performance and ensures compliance, leading to superior customer experiences and operational efficiency.
Real-Time Performance Monitoring
The platform offers real-time performance tracking and monitoring, allowing managers to identify strengths and areas for improvement promptly.
Discount impact
Enables immediate feedback and targeted coaching, resulting in continuous performance enhancement and quicker resolution of issues.
User-Friendly Visual Dashboards
EvaluAgent features intuitive and visual dashboards that present performance data clearly, making it easy for users to interpret and act upon.
Discount impact
Simplifies data analysis, allowing teams to focus on strategic improvements rather than data interpretation.
Efficient Reporting and Analytics
The software automates reporting processes, reducing the time spent on manual data compilation and allowing more focus on coaching and development.
Discount impact
Increases operational efficiency by minimizing administrative tasks and enhancing the effectiveness of coaching sessions.
Exceptional Customer Support
EvaluAgent is backed by an experienced customer success team that provides responsive and helpful support to users.
Discount impact
Ensures smooth implementation and ongoing use of the software, leading to higher user satisfaction and quicker resolution of any issues.
