Number of Seats/Users: Legion offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Legion that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Legion. Legion reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Legion offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Legion. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Legion often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Legion is performing very well for most Spendbase clients, especially in ease of use and day-to-day scheduling visibility. At the same time, there are a few recurring gaps that matter for both operations and cost efficiency.

Key positives our clients highlight:

• Clear schedule visibility
• Spendbase clients consistently say they can see their schedule “as clear as day.”
• Being able to see who else is working helps with planning, team coordination, and reducing miscommunication.

• Access via mobile means fewer calls and messages about “when am I working?” which indirectly lowers admin overhead.

• User-friendly experience

• The app is described as simple, self-explanatory, and intuitive.

• Employees appreciate being able to check schedules anywhere, which improves adoption and reduces the need for training time.

• Shift swaps and flexibility

• Clients like that they can:
  • Offer up shifts
  • Swap days
  • View who’s available
• This flexibility supports better coverage and contributes to lower no-show risk.

Main pain points we see:

• Time-off requests through the app
• Some Spendbase clients find it hard or unintuitive to request days off.

• This can lead to manual workarounds, extra manager time, and potential scheduling conflicts.

• Handling understaffing and open shifts (manager perspective)

• Managers report that:
  • It’s difficult to get people to pick up open shifts.
  • The system doesn’t always provide a strong resolution when the team is short-staffed.
• From a cost perspective, this can drive overtime, last-minute fixes, or reduced service levels.

How this ties into Spendbase savings:

• Our internal benchmarks show that when scheduling tools are:
• Easy to use
• Strong on visibility
• Robust on time-off and open-shift workflows
  they tend to unlock the highest ROI via:
• Reduced admin time
• Lower attrition (employees feel more in control of their schedules)
• Fewer coverage gaps and less overtime

In short, Legion is strong on core usability and visibility, but Spendbase clients would benefit from tighter workflows around time-off requests and more intelligent support for filling open shifts, especially for managers focused on labor cost optimization.