Refract Pricing Score & Analysis
Call Recording Software
Pricing score
Refract is a revenue intelligence and conversation analytics platform that analyzes sales calls, demos, and meetings to improve rep performance and drive more closed deals.
Main features:
- Call recording and transcription
- Conversation intelligence and coaching insights
- Call tagging and call list management
- Activity dashboard and reporting
- Content library and collaboration tools
Refract up to 35% off
Unlock special pricing on Refract with Spendbase
Product Overview
Refract is a conversation intelligence and revenue intelligence platform focused on sales. It analyzes recorded sales calls, demos, and meetings to reveal what top performers do differently, provide coaching insights, and surface deal and pipeline risks. By turning conversations into structured data, it helps organizations improve win rates, forecast more accurately, and drive consistent sales execution.
Teams and departments that might be interested include: outbound and inbound sales teams, account executives, sales development reps, sales managers and leaders, revenue operations, enablement and training teams, and potentially customer success teams that run renewal or expansion conversations.
Refract up to 35% off
Unlock special pricing on Refract with Spendbase
INSIGHTS
Plan highlights
Refract Starter (Benchmarked)
Our internal data shows entry-level conversation intelligence tools comparable to Refract typically start around $40–$60 per user per month for small teams needing call recording, basic analytics, and limited coaching workflows, targeting SDR pods or early-stage sales teams under 15 reps.
Refract Growth
Our internal data shows growth-stage plans for Refract-style platforms cluster near $80–$110 per user per month, usually with minimums of 10–20 seats, adding CRM integrations, advanced scorecards, libraries of coachable moments, and manager dashboards for scaling B2B sales and customer success teams.
Refract Business
Our internal data shows mid-market conversation intelligence bundles average $120–$160 per user per month plus implementation, with features like role-based analytics, coaching automation, SSO, sandbox environments, and multi-region support for revenue teams of 50–300 users.
Refract Enterprise (Allego)
Our internal data shows Allego/Refract is sold as an enterprise, per‑user contract with annual pricing, implementation fees, premium support, and global enablement features, aimed at large revenue organizations integrating conversation intelligence tightly with a broader learning and sales enablement stack.
INSIGHTS
How much does Refract typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For individual reps or very small teams testing AI sales coaching |
Team
For growing sales teams standardizing call review and coaching |
Business+
For larger organizations needing advanced analytics and integrations |
Enterprise
Custom solutions with dedicated support and compliance for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$35
|
$75
|
$150
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$1,750
|
$3,750
|
$7,500
|
Custom pricing
|
|
Annual cost
Per User |
$350
|
$750
|
$1,500
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$17,500
|
$37,500
|
$75,000
|
Custom pricing
|
Spendbase price
|
$11,375
35% off |
$24,375
35% off |
$48,750
35% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
contact us.ANALYZE SAAS SPEND
How do we save you on Slack?
Hoop on a call with us
See cost saving options
Get detailed calculations
Share it with your team
SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
AI-powered conversation intelligence analytics
Refract automatically records, transcribes, and analyzes sales calls, demos, and meetings to surface coachable moments and winning behaviors. Revenue leaders get structured insight into talk ratios, questions, objections, and next steps, turning every conversation into measurable intelligence rather than unsearchable call recordings.
Discount impact
Teams move from anecdotal feedback to data-backed coaching and deal reviews. This consistently lifts close rates, shortens ramp time for new reps, and reduces performance variance across the sales floor.
Scalable, structured sales coaching workflow
Managers can easily create playlists of exemplar calls, add time-stamped comments, assign coaching tasks, and track completion. Refract centralizes feedback loops so coaching is embedded in daily workflows instead of happening ad hoc, ensuring every rep regularly reviews and improves real customer conversations.
Discount impact
Coaching time becomes more focused and repeatable, enabling managers to support larger teams without losing quality. Organizations see faster skill development, more consistent messaging, and higher quota attainment per head.
Searchable call library and content hub
Refract builds a searchable library of calls, clips, and training assets, tagged by product, segment, objection, or outcome. Reps can self-serve best-practice examples on demand, while enablement teams maintain a single, up-to-date source of truth for conversation guidance and messaging.
Discount impact
Rep onboarding and ongoing training become significantly more efficient. Instead of recreating content or repeating sessions, teams reuse proven calls, cutting ramp time and improving knowledge retention across the sales organization.
Actionable performance dashboards and reporting
The platform provides activity dashboards and detailed reports on calls, behaviors, and outcomes. Leaders can compare high- and low-performers, identify skill gaps, and measure the impact of coaching initiatives, making it clear which behaviors correlate with won deals and pipeline progression.
Discount impact
Sales leadership gains objective visibility into what actually drives revenue. This supports better territory planning, investment decisions, and training priorities, ultimately improving forecast accuracy and revenue predictability.
CRM and sales stack integrations
Refract integrates with core sales tools and CRM systems, linking analyzed calls to opportunities, accounts, and campaigns. This ensures call insights are available directly where reps and managers work, and that coaching data is tied to real pipeline and revenue metrics for full context.
Discount impact
By connecting conversation data with CRM records, organizations can trace which talk tracks and behaviors influence pipeline health. This drives smarter pipeline management, cleaner data, and higher ROI from existing sales technology investments.
