Agentx Pricing Score & Analysis
Chatbot software
Pricing score
AgentX is an AI-powered customer support and engagement platform designed for businesses to manage conversations across channels and automate responses using AI agents.
Main features:
- AI chatbots and virtual agents
- Omnichannel messaging (web, social, etc.)
- Conversation routing and assignment
- Knowledge-base powered replies
- Analytics and reporting
- Integrations with existing tools
Agentx up to 25% off
Unlock special pricing on Agentx with Spendbase
Product Overview
AgentX is a generative AI platform that helps customer-facing teams automate and augment their work. It connects to systems like CRM and support tools to generate context-aware responses, summarize customer interactions, and surface next-best actions in real time. Designed as a copilot rather than a replacement, it aims to boost productivity, consistency, and personalization across customer touchpoints.
Teams likely to be interested include customer support and success, sales and account management, operations teams overseeing service quality, and revenue or growth teams that want AI assistance embedded in their daily workflows.
Agentx up to 25% off
Unlock special pricing on Agentx with Spendbase
INSIGHTS
Plan highlights
Our internal data shows that AgentX offers a free tier for solo builders and very small internal teams, with roughly 1 workspace, up to 1–5 active agents, a few hundred message credits, and basic web widget deployment—ideal for learning, prototyping, and initial internal demos.
Our internal data shows that entry paid AgentX tiers cluster between $19 and $49 per month, targeting solo builders and early-stage teams needing higher monthly interactions, more agents, and basic API access, but without white-labeling or advanced client workspace management.
Our internal data shows that mid-tier AgentX-style plans average $71–$199 per month, aimed at product teams and small agencies requiring 5–20 agents, thousands of monthly interactions, API access, higher concurrency, email/text integrations, and priority or enhanced support.
Our internal data shows that top AgentX and competitor tiers start around $299/month and move to custom pricing, designed for agencies and larger operations needing white-label deployments, dedicated client workspaces, SSO, SLAs, dedicated infrastructure, and higher-volume credit bundles.
INSIGHTS
How much does Agentx typically cost?
These are the publicly listed prices — our deals are even better
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For solo builders and small teams testing Agentx with light workloads |
For individual builders or internal champions running small production agents |
For agencies and service teams building and managing agents for multiple clients |
For larger organizations needing advanced governance, support, and higher-volume workloads |
|
|---|---|---|---|---|
|
Monthly cost
Per User |
$0
|
$49
|
$199
|
$299
|
|
Monthly cost
Total (50 users) |
$0
|
$2,450
|
$9,950
|
$14,950
|
|
Annual cost
Per User |
$0
|
$490
|
Custom pricing
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$0
|
$24,500
|
Custom pricing
|
Custom pricing
|
|
Spendbase price
|
$0
|
$18,375
25% off |
Custom pricing
|
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Unified omnichannel customer support workspace
AgentX brings email, chat, social, and phone interactions into a single, intuitive workspace for support teams. Agents can see complete customer context, past conversations, and internal notes in one place, which reduces tool-switching and improves response consistency across all channels.
Discount impact
Support teams handle more conversations with fewer clicks, leading to faster resolution times, higher CSAT, and better agent productivity, all while keeping operational overhead under tighter control.
Configurable workflows and automation rules
The platform enables teams to design custom workflows, routing rules, and automation for repetitive tasks such as ticket assignment, status updates, and SLA handling. This flexibility lets businesses align AgentX with their internal processes instead of adapting to rigid default flows.
Discount impact
Automation reduces manual effort, minimizes human error, and ensures standard processes are consistently followed, freeing up agents to focus on high-value interactions and improving overall operational efficiency.
Advanced analytics and performance reporting
AgentX provides dashboards and reports covering ticket volumes, resolution times, agent performance, and customer satisfaction trends. Leaders can drill down into queues, channels, and teams, gaining visibility into where bottlenecks occur and how support quality evolves over time.
Discount impact
Data-driven insight allows managers to optimize staffing, refine processes, and track the impact of changes, resulting in measurable improvements in service quality, cost per ticket, and customer retention.
Scalable enterprise-ready configuration options
Beyond core features, higher-tier plans include more advanced configuration, permissions, and integration options suited for larger organizations. This includes more granular roles, custom fields, and enterprise integrations that align the support stack with broader IT and security requirements.
Discount impact
Enterprises can scale support operations without losing control, ensuring compliance with internal policies, maintaining data integrity, and integrating AgentX seamlessly with existing CRMs, IT systems, and reporting tools.
Customizable dashboards and user-friendly interface
AgentX offers a clean, modern UI with customizable views and dashboards so agents and managers can highlight the metrics, queues, or tasks that matter most to them. This reduces onboarding time and helps teams quickly adapt the tool to their specific roles.
Discount impact
Improved usability shortens ramp-up for new hires, reduces training costs, and increases daily adoption, enabling teams to fully leverage the platform’s capabilities and sustain higher performance over time.