Number of Seats/Users: Zight offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Zight that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Zight. Zight reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Zight offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Zight. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Zight often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Zight (formerly CloudApp) is becoming a go-to choice for teams looking to save time and improve workplace communication. Based on insights from Spendbase clients, Zight stands out for making visual communication easy, streamlining workflows, and cutting down on miscommunications.

What Our Clients Love Most:
– User-friendly interface: Almost everyone finds Zight simple and intuitive. Even those with little tech experience are able to pick it up quickly.
– Versatile functionality: Clients highlight the ability to take screenshots, record videos, create GIFs, annotate images, and share content instantly via links.
– Quick sharing: Being able to share with just a link, without downloads or third-party logins, saves time for both clients and their customers.
– Cloud storage: People appreciate that files are stored online, easy to organize, and accessible from anywhere.
– Productivity boost: Many Spendbase clients are seeing fewer meetings and quicker issue resolution, thanks to more direct, visual communication.

Top Features Noted by Our Clients:
– Annotation tools: Helpful for feedback, explanations, and tutorials.
– Integrated notifications: It’s great to know when a clip has been viewed.
– Custom branding: Brands can use their own domain for professional file sharing.
– Search and organization: Files are easier to find, especially with folders and search features.

Most Common Requests and Cons:
– Buggy at times: Occasional crashes, upload issues, or problems with certain operating systems (especially Mac M1 or after reboots).
– Limited mobile support: Clients want better Android and iOS apps.
– Lack of some functionality: For example, bulk downloads, recording calls/audio from tabs, and full-page screen captures.
– Customer service: Some found support unresponsive when urgent help was needed.
– Feature development: A few think the pace of updates has slowed, and want more integrations (e.g., Gmail, Chrome, Intercom).
– Data limits: Large file sharing (like major launches) can quickly hit caps.

Why Teams Keep Using Zight:
– Huge time savings—especially for remote teams and client support.
– Quick onboarding and minimal learning curve.
– Clients love the ability to make feedback visual and actionable.

If your team is considering Zight, our Spendbase insights show it’s highly effective for fast, clear team communication. But if integrations and rock-solid support are your top priorities, it may be worth looking into their roadmap and support guarantees first. We’re always happy to help Spendbase clients find the best deals and solutions for their needs!