Number of Seats/Users: Touch Stay offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Touch Stay that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Touch Stay. Touch Stay reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Touch Stay offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Touch Stay. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Touch Stay often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Touch Stay consistently delivers strong value for hospitality teams looking to digitize guest information and reduce repetitive work.

Overall sentiment
Our Spendbase clients report:

• Very high satisfaction with day‑to‑day usability
• Noticeable improvements in guest communication and feedback
• Strong appreciation for the onboarding and ongoing support

Key value drivers our clients highlight

1) Time savings & automation
– Centralized, digital guidebooks cut down on repetitive “where’s the Wi‑Fi / how do I check in?” questions
– The AI Guidebook Generator helps new properties get set up quickly
– The AI Chatbot handles FAQs so staff can focus on higher‑value tasks

2) Better guest experience
– Guests get clear, mobile‑friendly instructions before and during their stay
– Visual, well‑structured guides reduce confusion at check‑in and check‑out
– Clients notice calmer operations and fewer emergency calls or late‑night messages

3) Revenue and retention impact
– The Upsell Widget makes it easy to promote extras such as early check‑in, tours, or welcome packages
– Contact collection supports future direct bookings and repeat stays
– Custom branding (logo, fonts, media) helps properties feel more professional and trustworthy

4) Implementation and support
– Our clients say the platform is intuitive even for non‑technical staff
– Onboarding is described as “seamless,” with quick responses from the Touch Stay team
– Continuous product updates are viewed positively, with new features rolling out regularly

Minor friction points
A small portion of Spendbase clients mention:
– Wanting even deeper integrations with their existing PMS or tools
– A short learning curve to fully leverage all advanced features (especially automation and upsells)

From a Spendbase cost‑optimization perspective, Touch Stay tends to pay off in:
– Reduced support workload per booking
– Higher perceived guest value without extra headcount
– Incremental revenue through structured upsells

In short, our internal data shows that Touch Stay is a strong fit for operators who want to save time, keep guests informed, and open new revenue streams from each stay.