Number of Seats/Users: Check-Inn PMS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Check-Inn PMS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Check-Inn PMS. Check-Inn PMS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Check-Inn PMS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Check-Inn PMS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Check-Inn PMS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Check-Inn PMS performs very well for small and mid-size independent properties that want something simple, stable, and budget-friendly.

Overall sentiment
– Average rating trends high (around 4–5 stars)
– Standout themes: ease of use, reliability, and strong support
– Main friction: limitations around room assignment flexibility and some integration nuances

Key strengths our Spendbase clients highlight
– Ease of use
– “Common sense” interface, very little training needed
– Fast onboarding for front desk staff and owners
– Operational efficiency
– Auto room shuffling to optimize occupancy
– Supports daily, weekly, monthly, and package rates
– Works smoothly even on modest hardware
– Value for money
– Low total cost of ownership for 15–40 room properties
– Reduces paper (via signature pads) and manual ID entry (via scanners)
– Support quality
– U.S.-based team, fast answers, and proactive help
– Constant rollout of new features, especially for selling on more channels

Common pain points our internal data shows
– Room assignment logic
– You must assign a room at the time of reservation
– This blocks overbooking strategies and limits revenue management flexibility
– Less ideal for properties that like to float guests by room type first
– OTA / channel issues
– Occasional delays or issues when partner servers (Expedia, Booking.com) have outages
– Some confusion around what interfaces are available without an active Service Contract
– Function gaps
– Reporting is “good but could be deeper” for more analytical operators
– A few operational workflows (e.g., changing weekly to daily) aren’t obvious

Who Check-Inn PMS is best for
– Strong fit:
– Smaller hotels and motels that value simplicity over advanced revenue tactics
– Owners who want remote visibility (online reports, app access)
– Properties that prefer not to overbook and want strict room control
– Weaker fit:
– Larger hotels or aggressive revenue managers that rely on type-based inventory and overbooking
– Teams needing very advanced, customizable reporting out of the box

Spendbase discount tips
– Most savings come from:
– Bundling modules (channel manager, website booking engine, payment processing, hardware)
– Negotiating Service Contract terms and renewal timing
– Right-sizing licenses and avoiding unused add-ons like scanners or pads if you won’t adopt them quickly.