Number of Seats/Users: MBS Highway offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows MBS Highway that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from MBS Highway. MBS Highway reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: MBS Highway offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from MBS Highway. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: MBS Highway often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that MBS Highway is seen by our clients as a “must‑have” rather than a “nice‑to‑have” tool in the mortgage stack.

From what our Spendbase clients share, the strongest value drivers are:

• Daily market intelligence
• Morning video updates and lock/float guidance are used every day.
• Many clients literally base rate‑lock decisions on this content.
• Client‑facing sales tools
• Heavy usage of:
  • Rent vs Own
  • Bid Over Ask
  • Real Estate Report Card / Loan Advisor cards
  • Loan and amortization comparisons
• These tools help position MLOs as market experts and close more volume.
• Ease of use and onboarding
• Most clients report they were able to use the platform comfortably with minimal learning curve.
• High perceived ROI
• Common claims: “worth every penny,” “best investment,” “couldn’t do my job without it.”

Main friction points our data highlights:

• Comparison tools for refis
• Requests for a simpler refinance comparison that doesn’t require extensive current‑loan data.
• Several mentions that debt consolidation workflows are rigid (loan amount logic, adding cash‑out, etc.).
• Feature depth vs. usability
• Some clients find certain tools “too much time to input” or not as full‑featured as specific competitors for deep loan comparisons.
• Content handling and customization
• Desire for:
  • Easier video sharing and integrated recording
  • More flexible outputs in some calculators
  • Ability to copy/paste certain videos and customize tracked coupon rates
  • Clearer “Save/Save As” behavior to avoid overwriting templates.

From a Spendbase discount and optimization standpoint, this tells us:

• License value is very high where teams:
• Use daily market content plus 2–3 core calculators consistently.
• Lean on the platform to differentiate with referral partners.
• There’s negotiation room around:
• Feature gaps (especially advanced loan comparison and debt consolidation flows).
• Roadmap commitments for better refi tools and content workflows.
• Packaging of add‑ons that some teams don’t fully use.

In short, our clients view MBS Highway as a core revenue‑enabling platform, not a disposable line item, but they are receptive to optimizing what they pay based on actual feature usage and promised improvements.