Number of Seats/Users: Modulr offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Modulr that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Modulr. Modulr reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Modulr offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Modulr. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Modulr often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Modulr tends to land very well with finance and payroll teams, especially those handling payroll or repetitive payouts at scale.

From what Spendbase clients tell us, the main positives look like this:

• Stronger automation for payouts
• Easy bulk payments to staff, HMRC, suppliers, and partners
• Cuts down manual file uploads and spreadsheet work

• Noticeable drop in human errors and failed payments

• Revenue and efficiency gains

• Payroll bureaus and platforms can add “payments as a service” and charge for it
• Fewer back‑office hours spent fixing mistakes or chasing banks

• Faster processing gives teams more time for higher‑value work

• Better end‑customer experience

• Funds arrive more reliably and on time
• Embedded payments inside existing software flows feel smoother than traditional bank transfers
• Good fit for businesses that want to modernize their payment stack without building from scratch

However, our internal feedback also repeats some pain points:

• Platform performance and access
• Dashboard can be slow to load at busy times
• Occasional timeouts when logging in

• Users sometimes have to refresh or retry actions

• Onboarding and setup

• Onboarding can feel long and “paper‑heavy”
• Verification and compliance checks slow down go‑live, especially for complex entities

• Some clients need more hand‑holding on first integration or first payroll run

• Product polish

• UI is functional but not always intuitive for new team members
• Limited self‑serve guidance in some flows, leading to extra support tickets

From a Spendbase discount perspective, this pattern usually leads to:

• Strong ROI where:
• Payment volumes are high
• Payroll or payout cycles are frequent

• Clients can resell payment capabilities to their own customers

• Good negotiation levers:

• Volume‑based pricing tiers tied to payment count or value
• Reduced fees in exchange for longer contract terms
• Implementation credits or support packages to offset the slower onboarding phase

In short, Spendbase clients see Modulr as a powerful embedded payments engine that can pay for itself, as long as they plan for a slightly heavier onboarding and keep an eye on performance during critical payroll windows.