Number of Seats/Users: Okarito offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Okarito that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Okarito. Okarito reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Okarito offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Okarito. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Okarito often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Okarito is generally seen as a strong fit for companies that want to centralize business travel and simplify accounting, but there are a few UX and policy gaps to watch before you commit.

Key positives our Spendbase clients highlight:

• Very easy to use once set up
• Strong autonomy for employees (they can book trains, planes, hotels themselves)
• Centralized, monthly invoicing that finance teams love
• Clear impact on:
• Less time spent on expense reports
• Better VAT recovery and accounting visibility
• Competitive pricing on flights, trains and hotels
• 24/7 and usually reactive support
• No or very low direct usage fees

From a cost-control and discount angle, our internal data shows three main value drivers:
– Centralized spend → better oversight and policy enforcement
– Simple interface → higher adoption, fewer “rogue” bookings on consumer sites
– Supplier-funded model → low platform cost vs classic travel agencies

However, there are recurring friction points:

• User experience gaps:
• Slow or buggy hotel search for some clients (filters lost, map not refreshing, breakfast pricing confusion)
• Design not yet at the level of top consumer tools for some use cases
• Functionality gaps:
• Limited filters and KPIs (e.g., per-person trips, km per year)
• No or weak support for:
  • Car rentals (often mentioned as “missing”)
  • Airbnb / alternative stays for group trips
  • Injecting negotiated hotel rates
  • Split payment between employee and company
• Travel content limitations:
• Trains mainly focused on SNCF
• European train inventory not fully covered yet
• Policy & support:
• A few cases of difficult or refused cancellations where airlines would have refunded directly
• Isolated mentions of unpleasant support interactions

How we usually advise Spendbase clients:
– Okarito is strong for SMEs and scale-ups aiming for quick wins in travel control and accounting automation.
– For heavy travelers with complex negotiated hotel programs, car-rental heavy use, or strict refund expectations, we recommend:
– Clarifying cancellation rules in detail
– Testing hotel and train flows with a pilot group
– Checking how your negotiated rates can be integrated or complemented before full rollout.