Number of Seats/Users: Eklavvya offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Eklavvya that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Eklavvya. Eklavvya reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Eklavvya offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Eklavvya. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Eklavvya often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Eklavvya is generally perceived as a solid, budget‑friendly assessment platform, especially valued for scale and support, with a few consistent product gaps that matter for procurement decisions and discounts.

Overall sentiment
– Most Spendbase clients rate Eklavvya highly (4–5 stars dominate).
– Neutral/average scores are typically tied to UX friction and technical glitches, not core functionality.

Key strengths our clients highlight
– Ease of use and rollout
– Simple admin setup and quick deployment, even for large rollouts (3,000–50,000 candidates).
– Can be used by younger students (as young as 10) and non‑tech‑savvy staff.

• Strong support and service
• Names like Dnyaneshwar, Rahul, Amol are called out repeatedly.

• Fast issue resolution, responsive during live exams, support in multiple languages.

• Core functionality that performs well

• Proctored exams (AI + live), secure browser, good for MCQ-heavy exams.
• Easy scheduling, on‑the‑fly test creation, quick access to reports and analytics.
• Reliable performance on low/medium bandwidth and at large candidate volumes.

Main product gaps and friction points
Our internal data shows recurring patterns in what Spendbase clients flag as blockers or negotiation levers:

• UX and interface
• “Choppy” UI, occasional confusion for candidates, especially first‑timers.
• Screen visibility issues for long or diagram‑based questions.

• Admin reporting interface could be smoother.

• Advanced assessment needs

• Descriptive answer handling is weaker than for MCQs.
• Limited regional language support for descriptive answers.

• Requests for features like scientific calculator, better duplication checks in question banks, richer AI proctoring reports.

• Operational and reliability issues

• Intermittent technical problems during exams (assignment glitches, candidate access issues).

• Some anxiety around online exams when helpdesk isn’t fast enough at peak times.

• Pricing sensitivity

• Eklavvya is seen as cost‑effective, but:
  • Larger clients expect more aggressive volume discounts (one even asks for ~30% reduction).
  • Early‑stage or pilot users want more competitive trial pricing to overcome initial hesitation.

How Spendbase typically uses these insights in negotiations
– Push for:
– Tiered volume discounts tied to candidate numbers and proctoring intensity.
– Free or discounted pilots to offset UX/learning-curve risk.
– Roadmap‑linked concessions (e.g., pricing holds or add‑ons) around descriptive‑answer, reporting, and language improvements.
– Emphasize that strong support is a key buying reason; any lapse there becomes a direct discount lever.