Number of Seats/Users: OrderEase offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OrderEase that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OrderEase. OrderEase reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OrderEase offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OrderEase. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OrderEase often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that OrderEase (formerly often called LinkGreen by Spendbase clients) delivers solid value for wholesale ordering, especially for teams focused on ease of use and better customer reach.

Overall sentiment is strongly positive, with most Spendbase clients highlighting:

• Simple onboarding and set‑up
• Excellent, hands‑on customer support and training
• Clear value in having a digital catalog and centralized ordering

Key strengths our clients report

1. Ease of ordering and catalog management
   – Online catalogs with images, pricing, and availability in one place
   – Ability for buyers to “flip through” catalogs and order directly from product pages
   – Saved and editable orders, so clients can add to orders over time
   – Works across devices: desktop, tablet, and smartphones (with the app preferred on mobile)

2. Better customer reach and sales enablement
   – Access to new accounts and leads across North America
   – All supplier catalogs in one hub for buyers (very popular with garden centers and nurseries)
   – Internet presence and product advertising without extra web development

3. Support and service quality
   – Highly responsive support team that “treats you like their only customer”
   – Training offered not only to admins but also to sales reps and end customers
   – Flexibility to manage catalogs internally while still having help when needed

Main friction points our clients flag

1. Performance and UX issues
   – Occasional slowness or glitches, especially via browser on smartphones
   – Some navigation flows feel “click-heavy” (needing to jump back to main screens)

2. Adoption and behavior change
   – Many end customers still default to email/fax even when the portal is available
   – Some suppliers do not keep availability and pricing updated consistently

3. Fit and commercial aspects
   – Matching with businesses outside the desired geography or profile
   – Extra operational layer for companies already using other order software
   – Concern about being charged per order when customers send multiple “add‑ons”

From a Spendbase savings standpoint, OrderEase tends to work best when:

• You’re ready to push digital ordering with your buyers
• You have a process to keep catalogs/pricing updated
• You want strong support and are okay with some change‑management on customer habits