Number of Seats/Users: MyFattura offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows MyFattura that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from MyFattura. MyFattura reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: MyFattura offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from MyFattura. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: MyFattura often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that MyFattura is strongly appreciated by our clients who need fast, hassle‑free invoicing, with a few specific functional gaps to be aware of.

Key positives our Spendbase clients highlight:

• Ease of use
• Simple, intuitive layout
• Quick learning curve, even for non‑experts

• Easy installation and access from multiple devices

• Time savings & automation

• Fast creation and sending of invoices
• Recurring invoice function is especially valued for monthly services and retainers

• Automatic handling of date and sequential invoice numbers

• Better financial control

• Clear view of who has paid and who has not
• Helps structure monthly invoicing and reduces the risk of forgetting what to bill and when

• Useful for both businesses and associations (like Pro Loco) that need straightforward billing

• Support quality

• Chat and email support described as:

  • Quick to respond
  • Effective in resolving issues
  • Reassuring for less technical users

• Flexibility of invoicing

• Smooth switch between classic and electronic invoicing
• Suitable for different levels of accounting knowledge

Main pain points our internal data surfaces:

• Tax and validation features
• Lack of a clear option for VAT exemption (e.g., art. 10) is a blocker for some use cases

• No automatic warning when a tax code (codice fiscale) is entered incorrectly

• Interface & aesthetics

• While easy to use, some clients would like a more modern or refined graphic design

• Feature gaps vs. expectations

• Core invoicing works well, but advanced tax logic and smarter data validation could be stronger

In Spendbase discount terms:
MyFattura delivers strong value for teams that prioritize simplicity, speed, and recurring invoicing, with excellent support. If your workflows rely heavily on specific VAT exemptions or strict tax-code validation, you may want to factor that into your pricing and selection decision, or negotiate for roadmap commitments before fully standardizing on it.