Number of Seats/Users: Sync 365 offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Sync 365 that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Sync 365. Sync 365 reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Sync 365 offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Sync 365. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Sync 365 often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Sync 365 is especially valued by MSPs that want billing to “just work” without constant manual checks.

From what our Spendbase clients say, a few themes stand out:

1) Impact on revenue and leakage
– Many clients report that Sync 365:
– Automatically catches unbilled Microsoft 365 licenses
– Flags license changes that never made it into Autotask or ConnectWise
– Helps recover previously missed revenue each month
– Our data indicates that the biggest financial wins come from:
– License reconciliation across tenants
– Pro‑rated billing on mid‑cycle license changes
– Proper Azure consumption markup being applied consistently

2) Operational efficiency
– Spendbase clients consistently mention that:
– Invoice preparation time is cut down from hours to minutes
– Month‑end billing stress is much lower
– Teams rely far less on messy spreadsheets
– The strongest time savings are reported when:
– Microsoft 365 license counts sync automatically to the PSA
– Billing cycles and tiers are pre‑configured and reused

3) Visibility and control
– Our internal data shows that MSPs appreciate:
– Clear mapping of which end user is billed for which license
– Contact synchronization between Microsoft 365 and PSA tools
– The ability to audit past billing changes and adjustments
– This visibility helps business owners validate invoices quickly and answer client questions with confidence.

4) Configuration and learning curve
– Some Spendbase clients note that:
– Initial setup can feel detailed and requires careful mapping of products and rules
– There is a learning curve around advanced options such as Azure markup and pro‑rating
– However, once configured, most indicate that the system runs smoothly with minimal ongoing tweaks.

5) Reliability and product fit
– Our insights show that Sync 365 is seen as a “set and forget” billing engine for:
– MSPs heavily reselling Microsoft 365 and Azure
– Teams already invested in Autotask or ConnectWise Manage
– Many clients describe it as a core part of their monthly billing stack rather than a side tool.

Overall, our internal data suggests that Sync 365 delivers its strongest value by:
– Stopping revenue leakage on Microsoft CSP and Azure
– Automating PSA synchronization and invoice generation
– Giving MSPs clear, user‑level license visibility with flexible billing rules.